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Family Care Specialist
Family Care Specialist-March 2024
Louisville
Mar 31, 2026
About Family Care Specialist

  Our associates celebrate lives. We celebrate our associates.

  Consider the possibilities of joining a Great Place to Work!

  Assist the Family Service Counselors with interment verifications, blind checks and memorials.

  JOB RESPONSIBILITIES

  Builds at-need charts

  Verifies at-need files before sent for verification

  Performs blind checks

  Follows up with memorial renderings, processes and timelines

  Notifies families when flowers are placed

  Sets Arrangement Continuation Appointments

  Designs memorials

  Serves at-need cemetery families that currently own property

  Sets follow-up visits at the at-need arrangement conference

  Logs information for Family Service Counselors

  Meets with funeral home at-need families

  MINIMUM REQUIREMENTS

  Education

  High School diploma or equivalentCertification

  Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)Experience

  NoneKnowledge, Skills & Abilities

  Ability to communicate effectively with associates, contractor personnel and client families

  Ability to work productively with minimal supervision; achieves work objectives in a timely manner

  Ability to resolve routine problems promptly and effectively

  Ability to adapt to change in priorities

  #SCI

  Postal Code: 40206-2522

  Category (Portal Searching): Sales

  Job Location: US-KY - Louisville

  Job Profile ID: S00130

  Time Type: Full time

  Location Name: Arch L. Heady-Cralle Funeral Home

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