The Facilities Strategy Manager performs various functions, with primary focus on analyzing activity and spend in the areas of repair and maintenance, capital, and utilities. The Manager will help lead margin improvement within the Facilities area for company-owned restaurants through trend and outlier monitoring, and partner on subsequent margin improvement initiatives and strategy. The manager will utilize various tools to monitor repair & maintenance spend, restaurant utility usage, and work order performance. To achieve cost and performance targets, the manager will collaborate with facility managers, energy management, maintenance management software providers, the company restaurant operations team, and other partners across the Inspire portfolio.
RESPONSIBILITIES
Support creation and delivery of Facilities R&M/Capital/Preventative Maintenance/Utility reporting (predictive and prescriptive). Examples include monitoring repair/maintenance labor & material analysis, spend vs. budget, inflationary trend analysis, & outlier analysis. Perform ad-hoc reporting & root cause analysis requests to work toward proactive solutions to drive efficiencies and margin improvement.
Build & operate a service provider management program, including quantitative (workorder and spend performance) and qualitative (operations & facility team feedback, invoice review) to ensure providers are meeting & exceeding Inspire’s SLAs and expectations, and provide saving opportunities.
Support and liaison to company restaurant team and cross-functional partners (e.g. Accounting, Finance, Procurement, Lease, Risk) on Facilities data and analysis, deliver predictive/prescriptive facilities insights to Company Restaurant & Operations leadership through reports and presentations
Support Capital Project managers in reporting & tracking rollout status and performance
Support overall CMMS and Facilities data & analytic roadmaps, partnering with shared services teams to ensure alignment with Inspire-wide strategies (e.g. integration of Facilities & IoT Equipment data)
Communicate and collaborate with service providers, CMMS providers, operators, and coworkers in a courteous and professional manner. Use decision-making and negotiation skills. Team orientation and positive attitude.
EDUCATION AND EXPERIENCE QUALIFICATIONS
4-Year degree in business, Finance, Economics, Supply Chain & Operations Management, Analytics
3+ years or equivalent in analyst or related role
REQUIRED KNOWLEDGE, SKILLS or ABILITIES
Experience utilizing data to tell a story to gain support and effect change management.
Ability to influence without authority both with internal and external partners.
Advanced Excel and PowerPoint skills
Intermediate analytic skills (SQL, BI & Reporting Tools, database standards & conventions)
Financial acumen and understanding of budgets, project planning and estimating.
Proven ability to effectively communicate in a clear and concise manner through written and verbal communication.
Experience working in a shared service organization.
Self-starter who thrives on driving continuous improvement
Experience working across numerous enterprise systems and integrating information to create a holistic view.
Vendor management program development and maintenance experience
Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.