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　　Tufts Medicine Lowell General Hospital is seeking an experienced Manager, Practice Operations at Lung Specialists of the Merrimack Valley.

　　Hours: 40 hours a week, Monday-Friday 8am-5pm

　　Location: 33 Bartlett St. Lowell, MA

　　Job Overview

　　This role is responsible for managing the daily practice operations and related physician practice activities to ensure the delivery of efficient and cost-effective quality patient care. Provides managerial leadership and support to all practice providers and staff to create a cohesive culture and an environment that fosters innovation and growth across the organization.

　　Job Description

　　Minimum Qualifications:

　　Bachelor's degree in business, healthcare, or a related field or equivalent combination of education and experience such as Associate’s degree in business, healthcare, or a related field and two (2) years of relevant business experience or High School Diploma or GED and four (4) years of relevant business experience.

　　Two (2) years of healthcare management or practice management experience working directly with physicians and practice members.

　　Preferred Qualifications:

　　Five (5) years of healthcare management or practice management experience working directly with physicians and practice members.Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

　　Manages daily practice operations of one or more employed practices to ensure efficiency, patient flow and patient/employee satisfaction.

　　Responsible for day-to-day personnel issues including: hiring, conducting formal performance evaluations, discipline and coaching/mentoring practice personnel. Ensures comprehensive orientation plan is conducted for all new employees. Ensures staff compliance with policies and procedures.

　　Monitors and controls practice expenses. Maintains records of accounts payable, approves expenditures and requests payment of bills. Responsible for selection, purchase and delivery of equipment, furniture and supplies.

　　Conducts monthly meetings for all practice providers and staff to discuss new policies and procedures and provide updates to enhance delivery of care, satisfaction with service and resolution of problems.

　　Works collaboratively with the billing and finance departments to fully understand the practice’s AR, denial trends, referral management and areas of improvement/training needed by staff and providers.

　　Assists in preparation and implementation of annual practice budget. Responsible for managing operations to the monthly budget and monitoring expenses and revenue.

　　Works collaboratively with Physician Services to ensure practice meets required compliance and clinical competency thresholds, OSHA regulations, Meaningful Use measures, AQC and MSSP quality measures.

　　Promotes the provision of cost-effective, high-quality health care services for patients, with emphasis on patient satisfaction. Implements and supports a system of performance improvement to ensure effective and efficient use of resources and smooth patient flow, while adhering to budget and optimizing physician productivity.

　　Serves as liaison between practices and various hospital departments (Physician Services, Information Services, Purchasing, PHO, Finance, etc.)

　　What We Offer:

　　Not only is Lowell General Hospital an exceptional place to work, offering a culture of recognizing and valuing employees, we provide amazing opportunities for our staff:

　　Competitive salaries & benefits

　　Medical, Dental, and Vision benefits that start on day one

　　403(b) retirement plan with company match

　　Tuition reimbursement

　　Clinical mobility tracks

　　Free on-campus parking

　　About Lowell General

　　For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

　　Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.

　　Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at [email protected] .