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Executive Director of Student Success
Executive Director of Student Success-April 2024
Virtual
Apr 1, 2026
About Executive Director of Student Success

  Job Title

  Executive Director of Student Success

  Agency

  Texas A&M University - Texarkana

  Department

  Enrollment Services

  Proposed Minimum Salary

  Commensurate

  Job Location

  Texarkana, Texas

  Job Type

  Staff

  Job Description

  The Executive Director of Student Success, reporting to AVP of Enrollment and Student Engagement is a dynamic and strategic leader responsible for overseeing and enhancing all aspects of student success initiatives within the department. This role will collaborate closely with various university departments to develop and implement comprehensive programs and strategies that support student retention, satisfaction, and overall success.

  ESSENTIAL DUTIES & RESPONSIBILITIES:

  Interdepartmental Collaboration: Work collaboratively with other university departments to plan, implement, and coordinate initiatives and programs that facilitate the successful transition, retention, and achievement of students.

  Assessment and Data Analysis: Coordinate assessment efforts and effectively communicate results to inform decision-making. Use data analysis to develop strategies and campaigns aimed at reducing attrition rates and improving overall student satisfaction and retention.

  Supervision and Leadership: Provide strong leadership by supervising coordinators and administratively overseeing tutors, interns, mentors, and other full-time positions within the Student Success department.

  Compliance: Ensure that all procedures and practices within the department adhere to System, State, and Federal guidelines related to student success and retention.

  Budget Management: Manage the fiscal operations of the department by establishing cost controls, managing budgets related to student success, access, and inclusion testing, and seeking external funding sources, including grants, to supplement services and support for students.

  Collaboration with University Leaders: Collaborate with university leaders on programmatic, administrative, and policy issues designed to support student access, retention, and success.

  Retention Strategies: Develop and implement retention-focused strategies and initiatives aimed at increasing student persistence and completion rates. Collaborate with academic departments, faculty, and advisors to identify at-risk students and provide targeted interventions and support.

  Leadership Over Key Programs: Provide strategic leadership and oversight over First-Year Experience, TRiO programs, Pathway Programs, Tutoring Services, Academic Advising, and the Testing Center. Ensure these programs align with the institution's mission and goals while fostering an integrated and holistic approach to student success.

  This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

  KNOWLEDGE, SKILLS & ABILITIES:

  Minimum Qualifications

  Master’s degree in education, Higher Education Administration, Student Affairs, or a related field.

  At least five (5) years of experience in a leadership role within higher education

  Ten (10) years of experience in college student development, organizational development, college student programming, and/or leadership.

  Strong analytical and data-driven decision-making skills.

  Excellent interpersonal, communication, and collaboration skills.

  Experience with budget management and grant writing.

  Ability to multitask and work cooperatively with others.

  Ability to present information clearly and concisely.

  Preferred Qualifications

  Ten years of progressively responsible management experience, including some supervisory experience, preferably in student success, academic affairs, or retention.

  Proven track record of developing and implementing successful student success and retention initiatives.

  Knowledge of current trends and best practices in student success, retention, and leadership of TRiO, Pathway Programs, Tutoring Services, Academic Advising, and Testing Center.

  Knowledge of leadership theory, multicultural initiatives, and student development.

  Experience in using the Banner Student Information System (SIS).

  Experience with developing well-rounded student leaders in a higher education setting.

  Experience with first year student programming and community engagement

  Experience managing and supervision of staff and students.

  Other Requirements

  Ability to travel and work beyond normal office hours.

  Ability to maintain confidentiality.

  SUPERVISION OF PERSONNEL:

  This position generally supervises employees.

  OPEN UNTIL FILLED. To receive full consideration, you must have your application in by 01/31/2024.

  To apply: Upload your cover letter, resume, 3 professional references with contact information and with one reference being a supervisor/manager and copies of your transcripts in the questionnaire section of your application.

  Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact [email protected].

  All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

  Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

  As a member of The Texas A&M University System, Texas A&M University-Texarkana is a comprehensive regional university that provides students with academically challenging, engaging, and rewarding educational experiences through quality teaching, scholarship, student support services, co-curricular programming, research, and service.Through the personal attention of our faculty and staff, students are afforded the opportunity to acquire the knowledge, abilities, and skills to become leaders in their chosen professions and to prepare for the opportunities of serving in a global environment.A&M–Texarkana began in 1971 as part of East Texas State University and joined The Texas A&M University System in 1996. Our 375-acre campus, which opened in 2008, is near beautiful Bringle Lake in Texarkana, Texas, in a region known as the Ark-La-Tex.With a commitment to academic excellence, student success, and community leadership, A&M-Texarkana is comprised of three academic colleges: education and liberal arts; business; and science, technology, engineering, and mathematics (STEM). The university accommodates students by offering flexible class schedules, web-based courses, and online degree programs.A&M-Texarkana is a member of the National Association of Intercollegiate Athletics (NAIA) Red River Athletic Conference, with men’s and women’s soccer, men’s and women’s tennis, baseball, and softball programs.

  The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of eleven universities, seven state agencies and a comprehensive health science center. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each individual employee. Equal opportunity and access will be provided throughout the A&M System to all students, employees, and prospective employees. Employment opportunities for all A&M System members and locations are updated daily and posted on this searchable website.

  The Texas A&M System is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

  If you need assistance in applying for this job, please contact (903) 223-1360.

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