CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.  

　　POSITION SUMMARY: 

　　The executive assistant provides high-quality administrative support to the Chief Medical Officer (CMO).  The person in this role must maintain a professional appearance, decorum, and confidentiality always. This position will be a key support for the thirteen programs overseen by the CMO.   Will assist with compiling quality metrics and facilitating the preparation for site visits and audits.  

　　KEY FUNCTIONS & RESPONSIBILITIES: 

　　Works directly with the Chief Medical (CMO) in performing a variety of clerical duties as requested. 

　　Serves as liaison and coordinator for the CMO with the current thirteen programmatic departments. 

　　Collaborates the cross-functional components with risk, quality, and operations.  

　　Tracks all required training assigned during onboarding to ensure each newly hired staff member has completed onboarding. Sends completed documentation of training to Human Resources.  

　　Supports the development and review of job descriptions for CMO departments and programs.  

　　Keeps the CMO informed of activities, potential threats, opportunities, and recommended actions.  

　　Responsible for supporting the CMO with effective and efficient fiscal management of clinicians and programs to ensure proper utilization of organizational and financial resources.  

　　Responsible for promoting and fostering an atmosphere of teamwork and excellence among staff.  

　　Composes and edits professional correspondence and reports without dictation. Maintains notetaking for various meetings to support the programs.  

　　Maintains the highest degree of accuracy, quality, and efficiency. 

　　Provides a high degree of judgment, discretion, and considerable knowledge of the organization, its policies, and staff, while maintaining confidentiality. 

　　Manages the calendar(s) for the CMO. 

　　Responsible for drafting, planning, and coordinating onboarding schedules for new medical providers and assigned staff by the CMO.  

　　Fields inquiries and builds effective working relationships with internal and external constituencies.  

　　Keeps abreast of general business objectives, policies, procedures, standards, services, facilities, and related information to maintain a comprehensive awareness of the organization. 

　　Serves on committees and teams as directed. 

　　Demonstrates an enthusiastic, welcoming, quick, and responsive attitude with all staff, patients, and visitors in person, on the phone, or electronically to help set a positive tone throughout CCI. 

　　Schedules and coordinates meetings and conference rooms for staff meetings as requested by the CMO. 

　　Co - Creates programs and projects to enhance provider skills, hardwire evidence-based practice, and improve patient outcomes.  

　　Positively supports the CMO with the vision and culture of CCI.  

　　Drives the use of technology to enhance integration with other departments and programs.  

　　Assists with the tracking of medical policies, protocols, and procedures.  

　　Other duties or responsibilities as assigned by the Chief Medical Officer. 

　　REQUIRED SKILLS AND ABILITIES: 

　　Knowledgeable about medical billing practices, insurance coverage, and processes 

　　Knowledge of the structure and function of community health centers. 

　　Knowledge and experience with preparation and development of CMO presentation materials for various meetings internally and externally.  

　　MINIMUM QUALIFICATIONS: 

　　Minimum 5 years supporting at the executive level; Associate degree preferred.

　　Demonstrated good judgment in prioritizing and managing complex demands and high levels of sensitive confidentiality issues. 

　　Strong communication, listening, interpersonal, oral and written communication skills. 

　　Detail oriented; organized planner with the demonstrated ability to respond effectively and efficiently while maintaining flexibility. 

　　Skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics.  

　　Ability to persuade and influence, establish personal credibility and trust, and foster collaborative working relationships. 

　　Ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. 

　　Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook. 

　　Professional and welcoming attitude. 

　　Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.

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