Overview

　　To process equity loans and ensure compliance in accordance with applicable federal/state laws, as well as Navy Federal's policies, procedures, NCUA and Federal Home Loan Bank guidelines and regulations. To provide information to members regarding equity loan requirements, products and related services. Process equity loan applications according to established guidelines and requirements. Coordinate final loan application changes, revisions and corrections with other equity staff, closing agents and settlement attorneys to ensure accurate and efficient processing of equity loans. Record, track and monitor documentation issues and productivity. This role is a second tier of the Equity Processor I role after demonstrated proficiency and successful completion of the essential job functions or the possession of the requisite equivalent experience. Perform basic/routine tasks with a narrow scope under immediate supervision.

　　Responsibilities

　　Act in the capacity of a Loan Officer on applications status and communicate with member regarding outstanding documentation issues

　　Analyze, research and resolve problems and discrepancies related to member accounts/loans

　　Analyze/evaluate status of title, determine exceptions for acceptability and take corrective action or obtain additional documentation if required

　　Communicate outstanding documentation requirements and set appropriate deadlines for submission

　　Coordinate schedule of settlement with member and settlement agent/notary public

　　Counsel current and prospective members about Navy Federal's products and services

　　Examine preliminary title work, status reports , hazard and flood insurance policies to determine if property condition/insurance is within acceptable levels

　　Identify circumstances in which additional documentation may be required

　　Prepare loan disclosures required by Federal/state laws (e.g. Good Faith Estimate, Truth-In-Lending)

　　Process equity applications according to established laws, requirements and guidelines

　　Relay loan status to member and other member approved parties (e.g. real estate agent, settlement agent)

　　Review approved equity loans for completeness, accuracy and additional information required to close loan

　　Verify "intent to proceed" by member prior to collecting required fees, requesting appraisal and ordering title work

　　Enter applications into online application system

　　Prepare/submit final applications and member appeals for decision

　　Resolve escalated member issues and problems

　　Respond to inquiries and resolve any issues concerning the processing of applications

　　Submit applications for decision according to applicable terms and conditions

　　Perform other duties as assigned

　　Qualifications

　　Incumbent will be required, prior to the assumption of employment duties, to register with the Nationwide Mortgage Licensing System and Registry; includes fingerprinting and background checks

　　Exposure to managing multiple priorities independently and/or in a team environment to achieve goals

　　Experience in work which displays increasing levels of responsibility and/or authority

　　Experience in working in a high volume, fast paced environment

　　Demonstrated successful completion of the essential job responsibilities or related experience

　　Working knowledge of Real Estate Lending systems, policies, procedures, practices and/or actions or equivalent experience

　　Working knowledge of mortgage/equity loan processing, closing and documentation requirements and regulations

　　Familiarity with Navy Federal mortgage and equity applications, products and services

　　Effective skill analyzing and organizing problems or work processes for technical solutions

　　Effective skill applying innovative approaches to solve technical design issues

　　Basic organizational, planning and time management skills

　　Basic skill exercising initiative and using good judgment to make sound decisions

　　Basic skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

　　Basic skill maintaining accuracy with attention to detail and meeting deadlines

　　Basic skill performing mathematical calculations and working accurately with numbers

　　Basic verbal and written communication skills

　　Basic word processing and spreadsheet software skills

　　Hours: Monday - Friday, 9:00AM - 5:30PM

　　Location: 5550 Heritage Oaks Dr., Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

　　About Us

　　You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

　　• Military Times 2022 Best for Vets Employers

　　• WayUp Top 100 Internship Programs

　　• Forbes® 2022 The Best Employers for New Grads

　　• Fortune Best Workplaces for Women

　　• Fortune 100 Best Companies to Work For®

　　• Computerworld® Best Places to Work in IT

　　• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

　　• Fortune Best Place to Work for Financial and Insurance Services

　　Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

　　Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

　　Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

　　REQNUMBER: 16223