Overview

　　To review, analyze, and report on Navy Federal's risk, quality, service, and controls, to improve operational efficiency and effectiveness, mitigate risk and remediate operational and regulatory vulnerabilities. Develop, lead and approve risk assessment projects to assess compliance with federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Maintain and update Operational Risk procedural manuals, job aides, and tools. Develop and assist in overseeing the most complex and highly specialized risk assessment scopes. Perform and validate in depth and comprehensive gap analyses to determine the root cause of process gaps and regulatory compliance failures. Serve as liaison with Internal Audit and Regulatory Compliance to ensure adherence with Enterprise and Compliance Risk Management requirements. Serve as the Operational Risk point of contact for external examination preparation and ad hoc projects. Administer and oversee the compliance monitoring platform and data entry to ensure adherence with regulatory government agencies requirements. Lead and assist in leading complex/difficult tasks of significant impact and latitude requiring advanced analysis.

　　Responsibilities

　　Plan the research for and development of specialized risk assessment scopes

　　Collaborate with management and personnel to optimize risk assessment scope development

　　Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities

　　Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management

　　Lead/conduct and assists provide expertise in with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal's quality control standards, policies and procedures

　　Develop, lead and oversee efforts to improve the efficiency and effectiveness of operations and risk mitigation processes

　　Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions

　　Maintain effective communication with other business units and support teams to remediate errors and assist with implementation of corrective actions related to non-compliance with policies and procedures

　　Manage, monitor and report on internal and external audit activities

　　Partner and maintain effective working relationships with management to evaluate the progress of risk assessments and key issues raised during the review process and to facilitate the overall improvement of internal control structures

　　Escalate to management and assist in determining corrective action for material breaches of applicable laws, rules, policies or standards with actual or potential impact

　　Serves as coach/mentor to lower level staff

　　Serve as subject matter expert regarding operational risk protocols, methodologies and effective control solutions

　　Oversee the record retention of risk assessment documentation, including, data, scope, status, results, reports, corrective actions, and completion date

　　Identify training opportunities and assist in the development of lower level staff

　　Develop and help administer optimal data testing and sampling strategies to ensure the most effective risk detection, analyses and control solutions

　　Develops new and updates Operational Risk policies and procedures

　　Serve as a resource for and interpret federal, state, NCUA, and other regulations and guidelines that impact the business unit operations

　　Analyzes the impact of changes to federal and state regulations and makes recommendations for changes to policies, procedures and practices to ensure compliance

　　Serve as primary point of contact and subject matter expert in meetings, committees, and major projects related to the development and improvement of processes and controls

　　Make presentations to management and staff on industry and regulatory related news and developments

　　Perform other duties as assigned

　　Qualifications

　　Expert knowledge and understanding of risk-based auditing techniques and methodologies

　　Advanced knowledge of applicable federal and state regulations, company policies, and industry best practices

　　Significant experience managing multi-faceted projects simultaneously that have cross-departmental impact

　　Expert knowledge of operational and regulatory risk control concepts and practices

　　Proven ability to plan, organize and effectively execute risk mitigation and process improvement initiatives

　　Proven ability to influence management decision making

　　Advanced knowledge of products, services, processes, requirements, and systems related to the business unit

　　Ability to comprehend, analyze, interpret, communicate and apply government and financial industry regulations related principles and practices, and company instructions, procedures and policies

　　Ability to work independently and in a team environment

　　Significant experience in collaborating across organizational boundaries and building partnerships across various functions

　　Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

　　Expert organizational, planning and time management skills

　　Expert research and analytical skills

　　Expert communication and negotiation skills

　　Expert skill maintaining accuracy with attention to detail and meeting deadlines

　　Expert communication and negotiation skills with ability to exercise good judgement and tact in dealing with Navy Federal senior management

　　Expert customer service focus and relationship management skills

　　Expert skill using innovative thinking to solve problems and facilitate the decision-making process

　　Advanced word processing and spreadsheet software skills

　　Advanced presentation software skills

　　Bachelor's Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience

　　Desired Qualifications

　　Master's Degree in related field or equivalent combination of training, education and experience

　　Advanced knowledge of operational and regulatory risk controls, concepts and practices

　　Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives

　　Advanced knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services

　　NCCO, CRCM, or other applicable compliance certification

　　Hours: Monday - Friday, 8:00AM - 4:30PM

　　Locations: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

　　About Us

　　You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

　　• Military Times 2022 Best for Vets Employers

　　• WayUp Top 100 Internship Programs

　　• Forbes® 2022 The Best Employers for New Grads

　　• Fortune Best Workplaces for Women

　　• Fortune 100 Best Companies to Work For®

　　• Computerworld® Best Places to Work in IT

　　• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

　　• Fortune Best Place to Work for Financial and Insurance Services

　　Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

　　Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

　　Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

　　REQNUMBER: 16218