Overview

　　To process and evaluate first mortgage loan assumptions. To process and evaluate specialized mortgage account changes for mortgage modifications, loan conversions, etc. To set up new loan products and mortgage records In the Mortgage Loan Servicing System (MSP). To answer mortgage related inquires and questions pertaining to various Navy Federal mortgage products. To advise and counsel members on the terms and conditions of various modification products, including qualifying and approving rate modifications including 1st FEL, Home Affordable Refinance Modification (HARM), HEL to FEL, as well as workout modifications from Collections and Repurchases. To perform Balloon Loan Modifications, Adjustable Rate Mortgage (ARM) interest rate changes and one time only fixed rate conversions.

　　Responsibilities

　　Collect and assemble court documents and fees, to accurately comply with modifications

　　Ensure the accuracy of loan rates and enter changes into the online system as required

　　Enter modification changes and ARM accepted loans upon receipt of signed document in the online system

　　Execute payment rate changes and generate/review ARM work queues to meet compliance requirements

　　Implement and update automatic member payment options for mortgage and equity loans

　　Interview and counsel members/non-members who are applying to assume an existing Navy Federal Mortgage; clarify complexities of the loan assumption process

　　Prepare and record closing documents according to all applicable federal, state and Navy Federal rules and regulations; forward approved loan package to VA

　　Prepare and submit offer letters; advise members when loan/modification/interest rate change has been completed

　　Process payment and update online system with all pertinent changes due for collection modifications and repurchases Process Home Equity Line of Credit (HELOC) Platinum Visa applications

　　Review and evaluate mortgage loan applications to ensure viability (member debt to income ratio and compensating factors) and compliance with Federal and Navy Federal guidelines, etc.

　　Send out notifications to members indicating loan offers, effective date, rate change(s) and applicable regulatory guidelines

　　Serve as liaison with loan applicants, seller, attorneys, underwriters or agent for any additional information and to resolve any discrepancies/errors/misunderstandings

　　Submit mortgage loan assumption requests to Underwriters according to established guidelines

　　Submit new business loan accounts from Business Services into online system

　　Perform other duties as assigned or appropriate

　　Qualifications

　　Ability to work independently and in a team environment

　　Advanced knowledge of loan assumption process such as 1st FEL, HARM, HEL to FEL

　　Advanced knowledge of workout modifications from Collections and Repurchases

　　Advanced knowledge of Navy Federal Mortgage Production and/or Servicing Systems

　　Advanced comprehending, analyzing and explaining all aspects of mortgage loan origination

　　Advanced skill maintaining accuracy with attention to detail and meeting deadlines

　　Advanced skill performing mathematical calculations and working accurately with numbers

　　Advanced verbal and written communication skills

　　Effective skill guiding and training less experienced staff

　　Effective word processing and spreadsheet software skills

　　Desired Qualification(s)

　　Working knowledge of mortgage lending concepts and principles

　　Working knowledge of Navy Federal products, services, programs, policies and procedures

　　Hours: Monday - Friday, 11:00AM - 7:30PM

　　Locations: 820 Follin Lane, Vienna, VA 22180 | 141 Security Dr. Winchester, VA 22602

　　About Us

　　You have goals, dreams, hobbies, and things you're passionate about—what's important to you is important to us. We're looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family, and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen. Don't take our word for it:

　　• Military Times 2022 Best for Vets Employers

　　• WayUp Top 100 Internship Programs

　　• Forbes® 2022 The Best Employers for New Grads

　　• Fortune Best Workplaces for Women

　　• Fortune 100 Best Companies to Work For®

　　• Computerworld® Best Places to Work in IT

　　• Ripplematch Campus Forward Award - Excellence in Early Career Hiring

　　• Fortune Best Place to Work for Financial and Insurance Services

　　Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

　　Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

　　Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

　　REQNUMBER: 16145-OTHLOC-300000025800044