Position Information

　　Posting Title Environmental Program Coordinator

　　Job Requisition Number AE503535

　　Position Number 107713

　　Job Type Full-Time

　　Division Name Customer Energy Solutions

　　Minimum Qualifications

　　Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, Planning, plus six (6) years of experience in a related field.

　　Master’s degree may substitute for experience up to two (2) years.

　　Related experience may substitute for education up to four (4) years

　　Licenses or Certifications:

　　None

　　Notes to Applicants

　　This position will be responsible for overseeing the day-to-day operations of residential energy efficiency programs that provide services to low-to-moderate income customers.

　　Primary duties will include:

　　Coordinate all aspects of program operations, including strategy, reporting, budget, and vendor contracts.

　　Develop and update program documents and processes.

　　Resolve customer or contractor escalations and implement best practices for utility demand-side management programs.

　　Coordinate development of new program offerings and customer services that support energy education, energy efficiency, and grid resiliency with a focus on low-income and disadvantaged customers.

　　Development and implementation of program outreach.

　　Coordinate marketing and outreach efforts and collaboration with key internal and external stakeholders with a focus on low-income and disadvantaged communities. Stakeholders include non-profits, advocacy organizations, City of Austin boards and commissions, and other City of Austin departments.

　　Facilitate and assist with the training of staff and participating contractors.

　　Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE (http://www.austintexas.gov/department/active-employee-benefits) for more information.

　　IMPORTANT INFORMATION :

　　WHEN COMPLETING THE CITY OF AUSTIN APPLICATION :

　　The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Please be sure that your application is a reflection of your entire work history.

　　This position does not allow for a resume or cover letter to be included. Only information on your employment application will be considered. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes.

　　The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

　　We reserve the right to verify high school and college education for the top candidate(s).

　　If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov

　　Travel:

　　If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, (https://www.austintexas.gov/sites/default/files/files/Employment/new_hire_driver_safety_standards.pdf) you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

　　VETERAN INTERVIEW PREFERENCE :

　　Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

　　CRIMINAL HISTORY BACKGROUND CHECK :

　　The top candidate will be subject to a minimum 7-year criminal history background check.

　　Pay Range

　　$31.81 – $39.76

　　Hours

　　Monday through Friday

　　8:00 a.m. to 5:00 p.m.

　　Job Close Date 02/07/2024

　　Type of Posting External

　　Department Austin Energy

　　Regular/Temporary Regular

　　Grant Funded or Pooled Position Not Applicable

　　Category Professional

　　Location 4815 Mueller Blvd, Austin TX 78723; Hybrid

　　Preferred Qualifications

　　Experience coordinating demand-side management programs and implementing process improvement and operational best practices.

　　Experience engaging with low-income customers, advocates, and stakeholders about energy efficiency and education.

　　Experience with procurement processes and the coordination of vendors.

　　Knowledge or certifications related to residential energy efficiency and building codes.

　　Advanced level of proficiency with Microsoft Office Suite, specifically with Word, Excel, and PowerPoint.

　　Ability to travel to more than one work location.

　　Duties, Functions and Responsibilities

　　Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

　　1.Serve as coordinator or liaison for interdepartmental and interagency issues and projects

　　2.Communicate project and program information to internal and external customers

　　3.Assist in management or resolution of interdepartmental and interagency conflicts

　　4.Facilitate closure of litigated cases

　　5.Negotiate permit and/or plan revisions with project engineers and contractors

　　6.Develop/establish service agreements with other programs, departments and agencies

　　7.Develop and manage contracts

　　8.Manage and review environmental remediation plans

　　9.Provide technical advice and assistance to City management, staff, contractors, and businesses

　　10.Evaluate projects, programs and criteria

　　11.Assist in the development and adoption of new City Code regulations, policies and procedures

　　12.Assist in development of new/revised interdepartmental or interagency protocol or procedures

　　13.Review, evaluate and recommend revisions to City Code, rules, policies and legislative bills

　　14.Review, evaluate and recommend revisions to technical reports, studies and contract documents

　　15.Review site plans, environmental site assessments and stormwater/effluent discharge proposals

　　16.Evaluate existing conditions, collect samples, interpret sampling data, and develop corrective action plans

　　17.Educate and conduct presentations to public

　　18.Assist in the development of short and long range plans

　　19.Prepare written reports, memoranda, letters, RFP / RFQ /IFBs and Standard Operation

　　Procedures

　　20.Assist in the development and monitoring of budgets

　　21.Attend City Council, Board, Commission Meetings, etc. as a City/Department staff representative

　　22.Respond to requests from the media

　　Responsibilities- Supervision and/or Leadership Exercised:

　　May provide leadership, work assignments, evaluation, training, and guidance to others

　　Knowledge, Skills and Abilities

　　Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

　　Knowledge of applicable processes, techniques, and methods.

　　Knowledge of city practice, policy, and procedures.

　　Knowledge of supervisory and managerial techniques and principles.

　　Skill in handling conflict and uncertain situations.

　　Skill in handling multiple tasks and prioritizing.

　　Skill in using computers and related software applications.

　　Skill in data analysis and problem solving.

　　Ability to establish and maintain effective communication and working relationships with city employees and the public.

　　Ability to work with frequent interruptions and changes in priorities.

　　Ability to train others.

　　Criminal Background Investigation This position has been approved for a Criminal Background Investigation.

　　EEO/ADA

　　City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

　　The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

　　Supplemental Questions

　　Required fields are indicated with an asterisk (*).

　　The minimum qualifications for this position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Environmental Science, Life Science, Biology, Chemistry, Engineering, Landscape Architecture, Public Administration, Business Administration, Planning, plus six (6) years of experience in a related field. Master's degree may substitute for experience up to two (2) years. Related experience may substitute for education up to four (4) years. Do you meet the minimum qualifications for this position? Yes

　　No

　　Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable). (Open Ended Question)

　　Please briefly describe your experience coordinating demand-side management programs and implementing process improvement and operational best practices. (Open Ended Question)

　　Please briefly describe your experience engaging with low-income customers, advocates, and stakeholders about energy efficiency and education. (Open Ended Question)

　　Please briefly describe your experience with procurement processes and the coordination of vendors. (Open Ended Question)

　　Describe your experience developing program/project marketing and outreach. (Open Ended Question)

　　Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel and PowerPoint? None

　　Basic: create/edit simple documents, spreadsheets, and presentations

　　Intermediate: create/edit a variety of documents, spreadsheets and presentations using software features to apply formatting, such as color, font style and size of text, change page size/width, and filter and sort data fields

　　Advanced: create/edit complex, professional-quality documents, spreadsheets and presentations, integrating features such as tables, charts, mathematical formulas, hyperlinks and graphics, data/mail merge, and import data from one document to another

　　Do you have the ability to travel to multiple sites as part of the regular job duties? Yes

　　No

　　This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation.

　　Optional & Required Documents

　　Required Documents

　　Optional Documents

　　Contact City of Austin Employment Services

　　Office: 512-974-3210

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