Description:

　　Summary: The main function of the engineering aide is to support engineering projects by adapting and applying engineering techniques conducting tests and inspections and preparing reports and calculations.

　　Job Responsibilities:

　　Develops PMP Checklists which are used by dealers and customers to perform maintenance on Mercedes Benz products.

　　Gathers information from the Operation Maintenance Manuals and through direct contact with Technical Information Division and Product Group personnel.

　　Compiles checklists which contain between 150 and 300 steps or procedures depending upon the machine or engine model and includes maintenance or inspection procedures to be performed at each maintenance interval from daily through 2000 hours of operation.

　　Makes an estimate of the labor required to perform each checklist step and determines and lists parts and tools required for each step which Dealers use to calculate the cost of maintenance agreements they offer to customers.

　　Machine owners use the checklists to plan maintenance and assure that it is performed. Each machine and engine model requires an accurate PMP checklist as soon as possible after first production.

　　Provides input for periodic upgrades to the PMP software and demonstrates the PMP software and instructs dealer and Mercedes Benz personnel in its use.

　　Develops S-O-S Machine Engine Profiles which are used by dealer S-O-S Oil Analysis personnel to interpret the results of S-O-S oil and coolant samples to assure accurate analysis.

　　Uses information from Operation Maintenance Manuals Spec logs and direct contact with Products Group personnel.

　　Provides an accurate profile for each newly released machine and engine model as soon as possible after first production.

　　The position is a specialist within the group and provides interpretation and problem-solving advice to others inside and outside of the department.

　　Typical internal customers include various contacts throughout Mercedes Benz worldwide and its subsidiaries. External contacts include various customers and vendors throughout worldwide markets. Most of the problems faced by the position are like those faced before and follow a pattern. The incumbent resolves issues by selecting the best solution from a few choices.

　　Impacts key quality goals including Customer Satisfaction Continuous Improvement Timeliness Accuracy Efficiency Cost Savings etc.

　　The position works to develop innovative processes or methods to best use resources or technology in meeting the quality goals.

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.