Engineering Manager, Enterprise Applications

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　　At Coinbase, our mission is toincrease economic freedom around the world (https://blog.coinbase.com/our-mission-strategy-and-culture-18a92a3bb0fa) , and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

　　There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in aculture (https://blog.coinbase.com/culture-at-coinbase-f0e1c2a99aff) like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to ourmission-focused approach (https://blog.coinbase.com/coinbase-is-a-mission-focused-company-af882df8804) to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

　　Ready to #LiveCrypto? Who you are:

　　You’ve got positive energy. You’re optimistic about the future and determined to get there.

　　You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.

　　You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.

　　You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.

　　You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.

　　You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

　　The Customer Administration Engineering (CAE) team is a vital part of Coinbase’s Enterprise Applications and Architecture org, responsible for decomposing and/or building bespoke internal services that integrate with customer data, and enabling an improved and more secure customer administration platform that streamlines many internal business unit processes across Coinbase using these tools. This helps resolve customer issues faster and with greater accuracy and ultimately, this leads to higher customer satisfaction levels and a better overall experience for Coinbase workforce and customers.Role - The Engineering Manager to manage, enable, and grow the CAE team of 3 FTEs and 10 Contractors, leading the team to help build a best in class customer administration platform and services and support Coinbase’s goals of improving security, compliance, and cost by decomposing monolithic and outdated services to our current standards. You will be joining an agile and tight-knit team that is focused on delivering value. We are seeking individuals who thrive in a continuous learning and high level of ownership environment and who are committed to innovation and customer experience.

　　What you’ll be doing (ie. job duties):

　　Manage a team of 13 Engineers (FTEs and Contractors) to deliver fit-for-purpose solutions against the product backlog of requirements and functional capabilities

　　Collaborate with product and customer experience teams with demos and feedback to help build the next generation customer experience for Coinbase customers

　　Deliver cross-functional outcomes to complex problems in collaboration with product, design, security, data or other engineering teams

　　Demonstrate a keen awareness of Coinbase’s unique paved path solutions, and build upon them to efficiently deliver your team's solutions.

　　Create an environment where innovative ideas are regularly generated, vetted, and transformed into action.

　　Foresee potential issues before they arise and adapt their own approach, working within constraints to avoid adverse impact.

　　Communicate across the company to technical and non-technical leaders with ease via weekly and monthly program updates.

　　Quickly distill complex technical themes so that an entry level, non-tech team member can understand them.

　　Architect technical solutions for the long-term, balancing time-to-market versus the health of the platforms.

　　Iteratively refine the platform architecture and work with other platform teams and the wider engineering org in enabling key backend services

　　Develop repeatable processes that enable the team to operate in agile and efficient manner across core disciplines like Engineering Maturity, Release management, Production Support, Agile, and Software Development Life Cycle

　　Partner with your direct’s on impactful career development plans with consistent mentorship to level up their engineering ability

　　Support and mentor junior team members in design techniques and best practices in coding, testing, release/deploy process, documentation, metrics/logging and scaling

　　What we look for in you (ie. job requirements):

　　8+ years hands-on development experience with developing and architecting large-scale, high-traffic platforms and implementing scalable, robust services and applications in the real world

　　4+ years of people management experience leading a team of 5 or more full time employees

　　Ability to partner effectively with cross-functional stakeholders across various teams within a large organization

　　Excellent verbal and written communication skills

　　Strong agile mindset, able to orchestrate technical resources in a resource challenged environment

　　Proven ability to build order out of chaos, with minimal guidance

　　Create and maintain foundational infrastructure libraries utilized by every engineering team in production (e.g., Coinbase Server Framework (CSF), rate limiters, memcached / MongoDB clients, circuit breakers, observability integration, etc.)

　　Experience in AWS, Kubernetes, Terraform, CircleCI, BuildKite or similar

　　Experience in any two of SQL/NoSQL DBs, gRPC, GraphQL, Kafka, MQ

　　Proficiency in Ruby or Golang

　　Nice to haves:

　　Python

　　Customer support SaaS platform experience

　　Offshore resource management experience

　　ID: P54390

　　Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also includetarget bonus + target equity + benefits (including medical, dental, vision and 401(k)).

　　Pay Range:

　　$201,450—$237,000 USD

　　Commitment to Equal Opportunity

　　Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) , Employee Rights (https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf) and Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program (https://static-assets.coinbase.com/e-verify.pdf) in certain locations, as required by law.

　　Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete this intake form (https://docs.google.com/forms/d/1aJ6-BSPwE5X5Dq7fJ9JixWF0_dRiNfrpMnn1NkvdRiA/edit?ts=62901076) to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this siteclick here to download (https://chrome.google.com/webstore/detail/chromevox/kgejglhpjiefppelpmljglcjbhoiplfn) a free compatible screen reader(free step by step tutorial can be found here) (http://www.chromevox.com/tutorial/) .

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　　Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is availablehere (https://www.coinbase.com/legal/applicant_privacy_notice) .By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlinedhere. (https://www.coinbase.com/legal/application-arbitration-agreement)