Medidata: Powering Smarter Treatments and Healthier People

　　Medidata, a Dassault Systèmes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its ground-breaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. And Medidata's ongoing commitment to infusing the patient voice into trial designs and solutions is helping to create a better and more inclusive experience for all participants in clinical studies. Medidata is involved in nearly 40% of company-initiated trial starts globally, with studies conducted in more than 140 countries. More than 70% of novel drugs approved by the Food and Drug Administration (FDA) in 2022 were developed with Medidata software. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us @medidata.

　　Your Mission: Responsible for the overall relationship management of client accounts and day to day activities. Responsible for ensuring that Medidata is able to deliver quality projects and services on time and within budget through effective management of Medidata resources.

　　At the director level, the individual performs proactively and autonomously, leading large and complex projects and programs. The role includes owning, deepening and expanding customer relationships through participation in client governance structures. This can involve acting as the primary escalation point in which resolution of complex issues is key.

　　- Identify new business opportunities within assigned accounts - Participate in program governance, and manage the overall professional services relationship - Identify process improvements and drive strategy - Effectively collaborate with internal and external resources to achieve project objectives - Lead large, complex projects and/or clients, which may include a program of projects - Lead project delivery to ensure that all deliverables are tracked and that documentation is current - Manage client expectations and communications, and ensure overall client satisfaction - Manage project scope and financials including forecasting, project budget, and accuracy of invoicing - Create and maintain accurate and current project documentation - Raise and track work requests to other departments - Document minutes/action items during client and internal meetings; conduct appropriate follow-up - Manage issues and risks driving appropriate resolution and mitigation - Provide proactive communication to all stakeholders - Assure compliance with Medidata's standard project management methodologies, quality management system - Support development of sales orders and change orders - Deliver workshops and lead client meetings - Coach and train new and junior team members - Support initiatives to implement new or improved Medidata internal business processes and systems.

　　Your Competencies:

　　- Demonstrate a track record of working independently in an advisory capacity

　　- Ability to anticipate and mitigate complex issue and risks thus minimizing escalations

　　- Ability to mentor other team members and serve as a team leader

　　- Ability to identify and suggest improvements which increase the value proposition for Medidata and the client

　　- Knowledge of Medidata (or similar) products commensurate with requirements of the specific role

　　- Possess a solid understanding of clinical research (pharma/device/biotech) and of clinical research SaaS technology

　　- Demonstrate strong verbal/written communication and organizational skills

　　- Exhibit time management skills along with strong collaboration and teamwork

　　- Experience in leading project teams and meeting project timelines

　　- Self-motivated and able to assume responsibility in a professional manner

　　- Demonstrate strong computer skills

　　- Experience with the MS Office suite and/or other current software technologies

　　- Experience with creating and delivering presentations

　　Your Education & Experience:

　　- 4-year college degree or equivalent (analytic discipline a plus) preferred

　　- Minimum of 8 years experience in clinical/biomedical and/ or software development environment preferred

　　- Travel expectations up to 20%, domestic & international

　　As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

　　The salary range for positions that will be physically based in the NYC Metro Area is $114,750-157,962.

　　The salary range for positions that will be physically based in the California Bay Area is $121,500-162,000.

　　The salary range for positions that will be physically based in the Boston Metro Area is $113,250-151,000.

　　The salary range for positions that will be physically based in Texas or Ohio is $101,250-135,000.

　　The salary range for positions that will be physically based in all other locations within the United States is $102,750-147,021.

　　Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off; and 10 paid holidays per year.

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　　Equal Employment Opportunity

　　In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.