About Us

　　 Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

　　SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere - from the data center to the cloud, to the edge and beyond. SUSE puts the "open" back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

　　We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

　　Employee Relations Specialist, UKi & USA

　　Job Description

　　As an Employee Relations Specialist at SUSE, you will be part of a newly created Global ER Team and will report to the Global ER & People Policy Director. The team will be collectively responsible for supporting and enabling positive global employee relations across SUSE, leading the relationships with our Works Councils in Europe, supporting team members and team leaders during ER case management, identifying trends, opportunities and initiatives to improve employee relations and keeping up to date with local employment legislation obligations and best practice. The team will also own the creation and implementation of global people policies to support the SUSE culture, strategy and company growth.

　　The ER Specialist roles will primarily be focused on a set of countries in EMEA / Americas as specific to each role. There will also be a need and opportunity to develop expertise in other countries to support colleagues during peaks in workload, cover for holidays etc. Whilst candidates will need to have an existing level of knowledge and expertise in their primary countries, this role will therefore provide an excellent development opportunity to learn about global support.

　　The ER team will work in close collaboration with the People Business Partnering team, ensuring alignment with activity in the teams they support.

　　The position is remote/hybrid (office location: Staines-Upon-Thames).

　　Focus areas

　　Employee Relations and Works Council Collaboration:Acting as a trusted advisor for team members and team leaders; providing top quality and timely guidance and support for resolving workplace issues and concerns and fostering a supportive and inclusive work environment.Playing the role of subject matter expert on the full range of employee relations from disputes, ill health, performance management and conduct situations.Acting as a guardian and champion of SUSE values and ensuring they remain at the forefront throughout everything you do.Developing and implementing strategies to proactively address and prevent workplace issues, ensuring alignment with SUSE culture, using data, trends and insight from exit interviews etcConduct exit interviews with departing team members, providing them with pertinent and accurate information and ensuring follow-through of feedback to leadership and/or HRBPs where appropriateOwning any Works Council relationships within the countries you support, continuously working to achieve a positive relationship for the benefit of employee engagement and company growth. Taking a strategic long term view of the partnership with Works Councils as well as leading on all the day to day engagements and operational topics.Supporting implementation of change management projects and organizational change programmes.You promote our brand as a people team and work as an integral part of the wider people team supporting the team to deliver a best-in-class HR service to all team members and leaders, identifying opportunities for improvement and enabling solutions and actions.2. Policy Development and Compliance:Ensuring compliance with country, federal, state, and local employment laws and regulations.Playing a key role in the development and revision of Global SUSE people policies and procedures, promoting fairness, consistency, and alignment with the SUSE culture and values.Conducting regular policy reviews to identify areas for improvement and ensuring policies reflect the core values and best practices of SUSE.Providing guidance to leaders and team members on policy interpretation and application, fostering a culture that embodies the essence of SUSE.Required Experience & Skills:A commitment to promoting fairness, diversity, equity, and inclusion in the workplace, aligned with SUSE culture.Bachelor's degree in Human Resources, or a related field; or equivalent work experience.Proven experience in employee relations, with experience of support to the relevant countries and a track record of delivering top class outcomes.Strong understanding of employment laws and regulations in countries you will support.Exceptional communication and interpersonal skills, with the ability to handle sensitive matters with confidentiality, empathy, and a focus on the SUSE culture.Strong problem-solving and conflict resolution skills, guided by SUSE values.Personal Attributes:Growth mindset with a commitment to reflection, learning and continuous development.High integrity - makes and keeps commitments and knows how to build a long-term relationship with customers and colleagues.Proven organizational skills and the ability to prioritize competing tasks effectively and work to tight deadlines.Excellent attention to detail.Ability to work independently and collaboratively in a fast-paced, dynamic environment that champions the SUSE culture.Job

　　Human Resources

　　What We Offer

　　 We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.

　　SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.

　　This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

　　If you're a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!

　　We give you the freedom to be yourself. You will work in a global community of unique individuals - like you - with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.

　　 Sounds like the right fit for you? Click A pply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community .

　　SUSE Values We are passionate about customersWe are respectful and inclusiveWe are empowered and accountableWe are trustworthy and act with integrityWe are collaborativeWe are SUSE!