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EMEA Payroll Transformation Lead
EMEA Payroll Transformation Lead-March 2024
Belfast
Mar 28, 2026
About EMEA Payroll Transformation Lead

  Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in leadership and process re-engineering to Citi’s Payroll Team.

  By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

  Team/Role Overview

  Join Citi’s HR Shared Services in Belfast and make your own progress in a supportive and friendly environment!

  We are looking for an EMEA Payroll Transformation Lead to join the Global Payroll Services team based in Belfast. This role will be responsible for managing global transformation efforts for Europe, Middle East and Africa (EMEA) region.

  What you’ll do

  Support the EMEA Payroll Services Head in contributing to the process improvement initiatives across the region

  Partner with the Operating Committee to scope reengineering opportunities within and across product lines; ensure appropriate level of program sponsorship and engagement; identify reporting and tracking mechanisms to capture reengineering benefits achieved

  Provide day-to-day support of reengineering team and associated programs

  Prepare management reports and presentations as needed. Prioritize Reengineering opportunities and manage a cross product, cross regional portfolio of productivity programs/projects

  Escalate project/program issues as appropriate and design plans for remediation

  Partner as appropriate with the Project and Business Managers to deliver best practice reengineering solutions

  Map e2e processes and conduct process deep dives, in partnership with Country Payroll Managers to identify opportunities for operational efficiencies

  Identify key opportunity areas and size the estimate for capacity creation, which will lead to Control enhancements, Client Experience improvement, and cost efficiency

  Assist with implementing digital and strategic tools and applications to digitalize and automate processes

  Continuously improve existing products/services to identify potential savings, eliminate waste and improve processes

  Training and engagement of employees at all levels

  What we’ll need from you

  Relevant experience

  Bachelor’s/University degree

  Strong Stakeholder management and Vendor management skills

  Excellent communication skills in English

  Proficiency in Microsoft Office

  Established process improvement experience with Lean, Six Sigma and/or Project Management required

  Proven track record of evaluating current processes and envisioning ways to reengineer the process

  Be Tech-Savvy and can leverage low code/ no code digital tools

  Knowledge of Payroll and Accounting are an advantage in addition to industry best practices

  Ability to work within a global environment with virtual teams

  What we can offer you

  We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

  We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

  Visit our Global Benefits (https://careers.citigroup.com/why-citi/global-benefits.html) page to learn more.

  Highlights of our core benefits include:

  Award winning pension

  On-site health services

  Private medical insurance packages to suit your personal circumstances.

  Paid parental leave.

  Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure.

  Citi Belfast also champions diversity within our workforce, which helps us be well and live well together. We have over 40 different nationalities in our Northern Ireland offices, are a vocal supporter of LGBTQ+ rights, and are proud to have 47% of our leadership team made up of individuals who identify as women.

  We encourage and lead inclusivity through our Pride, Disability, Multicultural, Families Matter, and Women affinity networks that are run by and for, Citi Belfast colleagues; providing them with the support they need in their personal and professional journeys and supplying them with the tools to help educate colleagues on all things related to each network to help us work better together.

  Sound like Citi has everything you need? Then apply to join the world’s most global bank and discover the true extent of your capabilities.

  Job Family Group:

  Operations - Core

  Job Family:

  Operations Quality

  Time Type:

  Full time

  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

  View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

  View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

  View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Citi is an equal opportunity and affirmative action employer.

  Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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