Why Arcoro?

　　Want to make an impact? We do too. Come join our team of bridge builders. With   full-time hybrid work (2 day minimum)   in Scottsdale, Arizona. Arcoro helps to lead high-compliance organizations to automate paper processes and build their bridge to better HR with streamlined, easy-to-use HR software.   We ’ re   proud to offer   an unmatched   employee experience where you can embrace our innovative vision, depend on a team of great colleagues, and roll up your sleeves to make a difference. Our culture encourages challenging the status quo.      

　　Start building your bridge to a better career with Arcoro.      

　　About The Job:

　　The  Account Manager’s  primary responsibility is to achieve assigned quota on a monthly, quarterly, and annual basis with an emphasis on retention of assigned accounts.  This individual will maintain and expand relationships with assigned customer base while identifying new growth opportunities within assigned accounts.  Account Managers are the champion for customer satisfaction representing them internally and ensuring the longevity of the relationships and transforming customers into key references for Arcoro. This is a full-time position; reports directly to the Manager, Account Management and VP of Account Management.

　　What you will be doing:

　　Achieve monthly, quarterly, and annual direct quota based on retention and growth opportunities

　　Accurately forecast revenue on a monthly basis

　　Assess, clarify, and validate customer needs on a proactive basis

　　Work with management for any negotiation of customer software agreements

　　Identify areas of improvement in the software along with making recommendations to the product team

　　Utilizing Netsuite & Salesforce daily to document every customer interaction

　　Coordinates the involvement of Internal personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations

　　Present features and benefits while focusing on customer retention, needs and expectations

　　Occasional travel to customer locations and Industry conferences

　　Other duties, as assigned

　　Accountability and Performance Measures:

　　Achieve assigned sales quota including retention and upsell quota or direct selling

　　Achieve customer objectives defined by company management

　　Maintain high customer satisfaction that meets the company standards

　　Increase Average Customer Values (ACV) by delivering solutions and service

　　Generate referrals to support the sales team

　　Collect and document customer testimonials to support the sales team and organization

　　Must Haves:

　　Bachelor’s degree from an accredited institution, or equivalent experience and education

　　3+ years of strategic account management experience

　　3+ years of selling experience

　　Ability to blend sales instincts with customer management skills to ensure customers maximizes products and services

　　Strong customer service focus with a passion to exceed customer requirements

　　High energy, drive, and sense of responsibility

　　Strong organizational, communication, and time management skills

　　PC proficiency

　　Ability to work independently

　　Perks and Benefits:

　　Competitive salary

　　401(k) with Company match

　　Medical/Dental/ Vision, STD/LTD, Life Insurance

　　Company-paid holidays, sick pay & unlimited PTO

　　Hybrid Work

　　About the Company:

　　Arcoro is a growing and exciting HR SaaS software company with an office in Scottsdale, Arizona and remote employees across the country. Arcoro provides SMB and midsize businesses with a complete all-in-one modular HR solution. As a leader in delivering easy-to-use HR software which helps companies maintain compliance, Arcoro’s proven cloud-based solution enables organizations to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning, and improved employee productivity. Our HR solutions integrate with top ERP systems further positioning Arcoro as a leader in proven modular HR solutions. Arcoro specializes in high-risk, high compliance companies in the construction and field services industries.

　　Arcoro is a leader in Human Capital Management. Join our company and help our customers eradicate the burden of managing an ever-growing workforce. Our tool will effectively end the dominance of manual applicant tracking, benefits enrollment, payroll, and paper time tracking.

　　At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer’s daily lives.

　　Arcoro is a Fair and Equal Opportunity Employer