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EMEA Expansion Account Executive, SMB
EMEA Expansion Account Executive, SMB-March 2024
Amsterdam
Mar 29, 2026
About EMEA Expansion Account Executive, SMB

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fortune Best Workplaces in Technology, and the PEOPLE Companies that Care list all for multiple consecutive years. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.

Expansion Account Executives (AEs) lead the strategic expansion business growth for current Lucidchart, Lucidspark and Lucidscale customers across their assigned territories. Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement.

Responsibilities:

Effectively be able to close business, prospect, and build personal relationships with a book of accounts

Able to provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption

Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation

Create and maintain reliable forecasts that create transparency between your pipeline and the management team

Become an expert in our value propositions, target market, and target personas

Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives

Meet team standards around activity, accountability, and internal cross-functional SLAs

Other duties as assigned

Requirements :

1 year Sales closing experience OR 2+ years of business development experience (preferably in SaaS/tech)

Experience in prospecting and closing business (as an Account Executive, or similar role)

Experience in building personal relationships and expanding accounts

Experience with Salesforce.com or similar CRM

Fluent in English

Preferred Qualifications:

Fluency in a European language

Experience with software sales (prospecting closing)

Experience with Salesforce, leads, contacts, and opportunities

Maintaining clean Salesforce hygiene

Ability to manage a large number of prospects and opportunities simultaneously

Experience with Outreach or similar workflow software

Skilled in selling a product against direct and indirect competitors

BA/BS degree

#LI-UP1

We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email: [email protected].

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