Position: Dock Supervisor

　　Job Description:

　　Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.

　　Core Responsibilities & Duties:

　　Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations

　　Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers

　　Assign job tasks to workers according to unloading and loading schedules

　　Provide guidance to subordinates on goals and objectives on a weekly basis

　　Field customer calls on service issues, special service request, rates and new accounts

　　Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies

　　Execute appropriate load plans and proper load balance to ensure safe vehicle operation

　　Coordinate work assignments, monitor performance, and provide training on relevant job duties

　　Maintain facility appearance, condition and security

　　Maintain record of those responsible for trailer seal verifications

　　Perform security checks when facility is dark or during Holiday breaks

　　Perform facility inspections

　　Assist in the loading and unloading of trailers

　　Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation

　　Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road

　　Must be able to frequently lift and/or move up to fifty (50) pounds

　　Must be able to occasionally lift and/or move up to ninety (90) pounds

　　Other duties as assigned

　　Qualifications:

　　Strong team player that thrives in a fast-paced environment

　　Ability to drive performance of direct reports and lead a team in a lean manufacturing environment

　　Prior air freight experience is required

　　International/Import experience is a plus

　　Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment

　　Must possess demonstrated leadership ability

　　Knowledge of proper freight handling techniques

　　Knowledge of Hazardous Materials handling

　　Ability to communicate effectively with all levels of operations

　　Must be flexible to work weekends and nights

　　Forklift and general freight handling experience

　　Skills:

　　Ideal candidate will possess a “can do” attitude with a “will do” work ethic

　　Must have the ability to work in a fast paced environment

　　General computer skills - Microsoft Office, Outlook, AS400

　　Excellent communication and problem solving skills

　　Forward Air is an Equal Opportunity employer.

　　About Us

　　Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

　　Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

　　Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

　　About the Team