dispatcher.
fort lauderdale , florida
posted 5 days ago
job details
summary
$21 - $22 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4450432
job details
We have an immediate opening for a Dispatcher in Deerfield Beach FL. This position will report to both the Dispatch Manager. The primary responsibility of this position is to ensure the highest level of customer satisfaction during order taking, dispatching, scheduling of drivers and deliveries, delivery efficiency monitoring, and inter-departmental communications. This is a temporary to permanent opportunity for a large concrete supplier in Deerfield Beach. We are looking for someone with construction or concrete dispatch experience and customer service experience.
salary: $21 - $22 per hour
shift: First
work hours: 8 AM - 6 PM
education: High School
Responsibilities
Responsibilities include, but are not limited to:
Successfully complete training in concrete manufacturing and customer service (provided).
Comply with all company's Safety Policies, attend department and site safety meetings, participate in safety committees and programs (Near miss reporting, STAs, Workplace Exams, Pre-Shift Inspections, etc.)
Responsible for order taking, scheduling, dispatching and customer relations.
Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system.
Monitor external factors such as weather and traffic to ensure optimized routing of resources.
Resolve transportation conflicts and handle unusual and difficult customer complaints.
Provide customer support to ensure maximum satisfaction.
Employ problem solving techniques to resolve complex issues.
Develop professional criteria of when
Have positive attitude and strong communication skills with customers and other departments.
Able to work in a team setting and achieve team and company goals.
Skills
SAP
CRM
Telephone Etiquette
Active Listening
Client Service
Customer Relationship Management
Typing Skills
Basic Computer Skills
Construction
Dispatch (1 year of experience is required)
Logistics (1 year of experience is required)
CUSTOMER ORDERS/SALES
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
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