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Director Risk Governance & Tooling
Director Risk Governance & Tooling-March 2024
London
Mar 14, 2026
About Director Risk Governance & Tooling

  Our Purpose

  We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

  Title and Summary

  Director Risk Governance & Tooling

  Main Purpose of role

  This is an exciting opportunity to part of the 2nd line Enterprise Risk team in Vocalink Limited, a company that enables the payments of 90% of salaries, 70% of utility bills, most ATM transactions and every cheque cleared in the UK.

  The successful candidate will become part of a high functioning team, dedicated to delivering a robust, secure and resilient service to 60+million citizens every day with transactional volume of 11 billion/year and total annual transactional value in excess of GBP6 Trillion.

  The appointee will be responsible for supporting the Enterprise Risk strategy and delivery models to meet the growth needs of Vocalink and for meeting the operational and technical requirements of our core payments covered by the Vocalink business model including Bacs, Faster Payments, Imaging Cheque System, LINK, Payport, BGC.

  The role holder will be:

  • Responsible for the governance that supports the Vocalink Strategic Risk Management Framework

  • Support the development and maintenance of the Risk Governance, Infrastructure and Tools that are required to support the Framework

  • Plan the development and roll out of Risk Tooling in Vocalink, working and aligning with other Group functions

  • Support the VP of Enterprise Risk in compiling MI and reporting for the ERC and BRC

  • Ensure the Governance of the business remains up to date, effective and relevant and that delegated authorities are adhered to

  • Work closely with certain 1st line functions to support their overall risk management approach, giving risk guidance where required

  • Support the VP of Enterprise Risk with co-ordinating stress testing and scenarios analyses that are requested by the BRC and ERC or the CEO/CRO

  • Run regulatory review processes on behalf of the CEO/CRO, ensure information is provided and colleagues are briefed ahead of meetings

  • Assist with providing risk extracts and support into Schemes such as Pay.UK and LINK

  • Support senior management and the Board/Audit Committee in ensuring that risks are mitigated to the desired level

  • Develop training materials for Governance and Risk Tooling, attend training events and help ensure that colleagues at all levels are performing their desired role as per the Risk Framework

  • Support the implementation of cross-functional initiatives on enterprise risk governance, policies and procedures

  • Support other activities in the Enterprise Risk Team as necessary

  Knowledge, Skills and Expertise

  Essential

  • Recent experience of using Risk Management Tools such as IBM Open Pages and Archer

  • Strong knowledge of the requirements of good risk governance

  • Effective in the production of risk reporting

  • Strong knowledge of Operational Risk best practice

  • Relevant experience of working in a complex (preferably multi-national) stakeholder environment that includes complex customers and regulators.

  • Ability to articulate themselves clearly and concisely to a broad range of senior and junior stakeholders, acting as a bridge as well as guide for the implementation of new governance, tooling or reporting capabilities.

  • Strong influencing skills; organizationally savvy

  • Communication - requires effective communication skills - both written and oral - to deal with large diverse customer base (internal and external)

  • Problem solving - excellent analysis and deductive skills

  • Customer focus - passion for excellence

  • Ethics - strong personal and professional ethics

  • Highly motivated and conscientious individual

  • Embodies and demonstrates all of the brand values required by Vocalink and Mastercard

  Desirable

  • Experience within Critical National Infrastructure responsible organisations

  • Financial Services experience particularly in payments and relevant infrastructure

  • Experience working with regulators (Bank of England supervision)

  Desired Qualifications

  -Relevant postgraduate degree or equivalent experience

  -Professional certifications

  -Working with other regulators (non-UK)

  Corporate Security Responsibility

  All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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