Position Details

　　Position Information

　　Announcement Number STAFF - VA - 24068

　　For questions regarding this position, please contact:

　　Kristine Mashaw, [email protected], x5428

　　Classification Title Program Mgr

　　Working Title Director, Parking and Transportation Services Updated

　　Brief Position Overview

　　The Director leads the University’s parking and transportation resources by providing access to the campus community and its guests. The department is committed to a safe and orderly parking environment through education and enforcement of parking rules and regulations, while striving toward excellent customer service.

　　Position Number 4M1054

　　Department Parking Facility

　　Division Administration

　　Appointment Type Classified

　　Contract Term Fiscal Year

　　Semester

　　If other, specify From date

　　If other, specify End date

　　FLSA Exempt

　　Union Affiliation Exempt from Collective Bargaining

　　FTE 1.0

　　Benefits Eligible Eligible

　　Salary Salary up to 90K, commensurate with experience, education, and qualifications

　　Contract Type Classified Salary

　　If other, please specify

　　Recruitment Type Open

　　Position Details

　　General Statement

　　The mission of the Montana State University Police Department is to provide Montana State University students, faculty, staff, and visitors a safe and secure environment for living and learning. We continuously strive to build and cultivate relationships, foster ongoing education, and provide a visible and welcoming presence for our community.

　　Duties and Responsibilities

　　Manages the MSU parking garage and surface lots including permit assignment and control of parking space utilization. This position works with faculty, staff, students, visitors, government agencies, and community partners.

　　Reviews the permit allocation system and parking enforcement program and recommends and/or implements changes to achieve departmental and University initiatives. Works with university leadership for input and feedback on all parking and transportation operations.

　　Develops and manages annual operating and long term repair and replacement budgets.

　　Provides transparent, clear, and understandable communication that is tailored to specific audiences.

　　Develops benchmark and other performance-metrics and best practices to support accurate analysis, management and decision making for the parking and transportation operations.

　　Conducts research, surveys, and analyses to develop long-range plans and strategies to achieve unit, department, and university goals.

　　Leads the prioritization of parking resources to achieve maximum institutional benefit.

　　Manages all short term and long-term projects identifies larger scope projects that require maintenance and/or renovation of all campus parking facilities and equipment.

　　Leads MSU and campus community transportation initiatives.

　　Builds and maintains comprehensive parking and transportation business plans to meet the needs of all stakeholders.

　　Keeps abreast of industry standards, new developments, innovations, and best practices.

　　Resolves customer complaints, including interpretation of policies, rules, and regulations.

　　Creates strategies, plans, and initiatives to address transportation and parking needs.

　　Develops short and mid-range organizational goals and plans, operating procedures, conceptual designs, and monitors and evaluates operational effectiveness to effect changes required for improvement.

　　Coordinates with public transit providers and external agencies to ensure that adequate service levels are provided to the University.

　　Prepares and delivers presentations on various topics such as utilization and occupancy, ridership and, availability and needs for resources, infrastructure, budget, funding, etc. to University audiences and others as needed.

　　Required Qualifications – Experience, Education, Knowledge & Skills

　　Bachelor’s degree and three (3) years of experience supervising employees or project management.

　　Demonstrated ability to develop and recommend short and long-range strategic plans.

　　Demonstrated effective communication skills (verbal and written) and a sensitivity to effectively interact with a highly diverse community, both internal and external to the organization.

　　Working knowledge of a variety of computer hardware and software systems, capabilities, and uses in an administrative operation.

　　Demonstrated experience establishing and maintaining productive working relationships with a wide variety of constituents.

　　Preferred Qualifications – Experience, Education, Knowledge & Skills

　　Master’s degree in business administration, Urban or Transportation Planning, Public Administration, or related field; or a bachelor’s degree with 5 or more years of experience managing complex programs or projects.

　　Demonstrated experience with parking management software and creation of ad hoc reports. T2 Systems experience is preferred.

　　Parking & Transportation experience in a university setting or on a university campus.

　　Certified Administrator of Public Parking ( CAPP ) or Certified Parking Professional ( CPP ) certification.

　　Experience in planning and managing parking and transportation operations for events.

　　The Successful Candidate Will

　　Committed to a positive customer service experience.

　　Detailed working knowledge of parking and transportation operations and programs.

　　Demonstrated ability to direct and manage multiple tasks, priorities, and shifting expectations in a dynamic and growing institutional environment.

　　Team building, project management, and analytical skills.

　　Ability to analyze financial information and identify trends.

　　Implement innovative practices to improve processes and provide quality control.

　　Highly effective written and verbal communication skills that can be used with people of various backgrounds, cultures, experience, and education levels.

　　Ability to problem-solve.

　　Ability to train and mentor others.

　　Ability to work independently and cooperatively as part of a team.

　　Effective leadership, planning, and conflict resolution skills.

　　Ability to prepare and conduct meetings and presentations.

　　Ability to consistently make appropriate administrative decisions and exercise good judgment.

　　Ability to work a flexible schedule in support of major event operations.

　　Ability to conduct organizational analyses and implement change in a positive and productive way.

　　Ability to develop and recommend short and long-range strategic plans.

　　Position Special Requirements/Additional Information

　　This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time

　　Must possess currently or be eligible to obtain a valid State of Montana Driver’s license and have an acceptable driving record (less than 12 points), or have other reliable means of transportation. Must have access to a vehicle to use for work (mileage will be reimbursed), and have minimum vehicle liability insurance. Do NOT send a copy of the driver’s license.

　　Must successfully pass a thorough background investigation.

　　Ability to work a flexible schedule in support of major event operations.

　　Physical Demands

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

　　This position has supervisory duties? Yes

　　Posting Detail Information

　　Number of Vacancies 1

　　Desired Start Date Upon a successful search

　　Position End Date (if temporary)

　　Open Date

　　Close Date

　　Applications will be:

　　Applications will be accepted and screened for the duration of this pool.

　　Special Instructions

　　Diversity Statement

　　Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

　　In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

　　MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: https://www.montana.edu/hr/recruitment/dualcareer.html