Benefits Offered

　　401K, Dental, Life, Medical, Vision

　　Employment Type

　　Full-Time

　　“We deliver innovative treatments to improve the lives of individuals suffering from neuropsychiatric, neurologic and other disorders”.

　　Intra-Cellular Therapies Inc. is a publicly traded biopharmaceutical company headquartered in New York City. Founded on Nobel-prize winning research, we launched our first commercial product in CNS in 2020 and received approval for an expanded indication in 2021. Currently celebrating our 22 nd anniversary, we have a strong pipeline with projects in preclinical development stage through Phase III. We celebrate science, welcome curiosity, expect collaboration and demand integrity and respect in all we do, create and deliver.

　　Our Infrastructure Technology & Operations organization is looking for a Network Engineer (Director role) who can lead the networking team and ITCI infrastructure to a safe, robust, stable and a pinnacle state of networking standards.

　　The Network Engineering team is responsible for leading the ITCI Infrastructure organization network activities, reliability at scale. As a leader of the team, you ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components, and responding to network connectivity issues as you have a direct impact on design, standards, security, and feature enhancements for our user base in our New York City & Maryland offices, as well VPN support for remote and Field Sales Force globally. In addition to the network engineering role, this candidate also needs to master VOIP technologies and Security Operations skills.

　　Job Responsibilities

　　Present technical concepts to leadership and non-technical stake holders in a user-friendly language.

　　Provide design, migration, implementation, and deployment network and VOIP services / guidance.

　　Develop professional documentation, operating guides, high level and low-level design documents.

　　Own, drive, and support annual compliance activities with knowledge of GxP, 21 CFR Part 11, FDA, SOC-2, etc.

　　Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

　　Lead troubleshooting efforts to resolve complex technical challenges for stakeholders.

　　Develops/procures, installs, configures, and supports new and existing network services and plans and implements upgrades needed to maintain service levels.

　　Develop and lead the replacement of network components at end of life.

　　Recommend and/or support customer strategic planning to modernize the IT infrastructure to enable more mature SOC capabilities.

　　Oversee support operations, service requests, maintain activities, and administer networks including hardware, systems software, applications software, patching, updates, maintenance activities, and all configurations.

　　Execution of DR tests as planned and agreed.

　　Complete all company and job-related training as assigned within the required timelines.

　　Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

　　Duties, responsibilities, and activities may change at any time with or without notice.

　　Job Requirements

　　Bachelor’s degree in computer science, Engineering, VOIP, Information Technology, Cybersecurity, or a related field with 10+ years of prior relevant experience or a master’s with 3+ years of prior relevant experience.

　　Pharmaceutical or biotech industry experience preferred.

　　Knowledge of security system design tools, methods, and techniques.

　　Knowledge of key concepts in security management (e.g., Release Management, Patch Management).

　　Global knowledge and experience commensurate with this role.

　　Superior analytical and problem-solving capabilities.

　　Cisco Data Center (CCIE level or equivalent skill and experience).

　　SDWAN.

　　NSX-T (Architecture level of experience).

　　Application/ App Deployment Knowledge (DevOps tool chains, Microservices, API gateways, API Security tools).

　　Must have Network Segmentation Practices.

　　Detailed knowledge and experience of Avaya/Cisco Communication & Contact center systems in a distributed and centralized environment.

　　Experience in implementation of SIP Trunk services and DID numbers management.

　　Strong understanding of monitoring tools, call detailed records and Wireshark.

　　Strong understanding of Network ports and firewall rules for voice services.

　　Knowledge of Microsoft Enterprise Voice Skype and MS Teams required.

　　Demonstrated experience with both cloud network operations as well as global hosting services with the primary focus on on-prem networks.

　　Highly self-motivated and directed, with keen attention to detail.

　　Strong interpersonal, written & oral communication skills.

　　Knowledge of Microsoft Visio is required.

　　Demonstrated leadership and hands on experience with third party network cloud and network infrastructure providers across multiple technology platforms, primarily Microsoft Azure and Amazon AWS required.

　　Must be able to perform all essential functions of the position, with or without reasonable accommodation

　　Intra-Cellular Therapies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other legally protected status.

　　Director Network/VOIP Engineering & Security Operations Base Salary range $180K - $210K

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