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Director, Medicaid Operations (Claims)
Director, Medicaid Operations (Claims)-June 2024
Harrisburg
Jun 25, 2025
ABOUT CVS HEALTH
CVS Health is a healthcare innovation company. Together, we are helping people on their path to better health.
10,000+ employees
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About Director, Medicaid Operations (Claims)

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

  Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

  This position will require a hybrid work schedule of being in the office 3 times per week.

  Position Summary

  As the Director of Medicaid Operations (Claims) you will manage multiple leaders and their work teams. You will be responsible for oversight of Medicaid System Testing, Quality Control, Benefit Configuration Audits and project management.

  Fundamental Position Components

  Manage the most complex system projects through implementation.

  Set strategic direction for multiple teams and/or programs and have full accountability for all aspects of system testing, quality control, and benefit analysis.

  Build strong relationships, finding solutions to increase automation, reduction in turnaround time and avoidance of rework. Maintain close and transparent relationships with interdependent departments.

  Implement best of class policies, procedures, and plans for the business.

  Act independently to address issues, guide direction, and provide analysis for configuration and reimbursement Medicaid initiatives.

  Required Qualifications

  5+ years’ work experience in management, business consulting, project management, strategy, or related discipline

  5+ years of claims experience

  Health care or managed care industry experience

  Strong reporting and analytical capabilities; external presentation development and execution skills; excellent team collaborator and cross-functional leader; ability to create innovative solutions and problem solve.

  Experience translating the needs of executives into actionable plans.

  Experience at execution and delivery (planning, delivering, and supporting) skills

  Experience collaborating with cross functional teams ations

  Preferred Qualifications Medicaid, Medicare, QNXT experience Education

  Bachelor's degree or 9 years of equivalent work experiencePay Range

  The typical pay range for this role is:

  $100,000.00 - $231,500.00

  This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

  CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

  You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

  CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.

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