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Director, Customer Engineering
Director, Customer Engineering-August 2024
Washington
Aug 28, 2025
ABOUT GOOGLE
Our mission is to organize the world’s information and make it universally accessible and useful.
10,000+ employees
Technology
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About Director, Customer Engineering

  Minimum qualifications:

  15 years of experience in a Technical Sales Engineering role in a cloud computing environment or equivalent experience in a customer facing technical/engineering role.

  10 years of experience in public sector pre-sales.

  Experience managing teams as a manager of managers.

  Preferred qualifications: MBA or Master's degree in Computer Science.

  10 years of experience selling complex IT solutions to Public Sector entities.

  Experience working with web/internet related technologies and architecture across SaaS, PaaS, IaaS, and cloud productivity suites. Knowledge of solution architecture within web and mobile environments.

  Ability to lead with enthusiasm and flexibility in a constantly evolving team environment.

  Ability to influence technical and non-technical audiences.

  A market reputation and actionable list of network contacts.

  About the job

  The Google Cloud team helps public sector customers build what's next for their organization - all with technology built in the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions, and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes and use technology to connect with customers, employees and partners.

  In this role, you will lead an organization of Customer Engineers who engage with customers across US Federal Civilian, Department of Defense (DoD), and National Security to understand and assess customer requirements, prepare and present demonstrations of Google's Cloud technologies, design technical architectures, address and overcome technical issues that arise throughout the sales process, and manage implementation and operations.

  Google Cloud accelerates organizations' ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology - all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

  The US base salary range for this full-time position is $218,000-$320,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

  Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google .

  Responsibilities

  Lead and manage a team of Customer Engineers and Customer Engineering Managers with pre-sales remit over Federal Civilian, DoD, and National Security sales.

  Recruit talent and coach the team with a focus on providing actionable, forthright feedback. Play a key role in building the next generation of leadership for Google Public Sector.

  Meet with customers/prospects and participate directly in the key agreements and accounts within the Federal sector.

  Lead the Customer Engineering team with operational aptitude to deliver technical sales activities.

  Prepare and deliver product messaging to highlight Google Cloud Platform value proposition using various communication techniques.

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