Minimum qualifications:

　　Bachelor's degree or equivalent practical experience

　　3 years of experience in mobile data network technologies such as LTE and 5G

　　Experience analyzing customer issues, reviewing device/server logs, troubleshooting mobile network issues, and providing technical documentation

　　Experience with software development one of the following programming languages: Java, C++, or Python

　　Preferred qualifications:

　　Experience in operating LTE and 5G mobile networks

　　Experience managing multiple projects and processes simultaneously

　　Ability to partner cross-functionally across multiple teams

　　Good analytical and problem-solving skills

　　Google Fi is Google’s wireless service initiative that intelligently connects people to the best cellular and Wi-Fi networks available and enables amazing communication experiences.

　　Network and connectivity services are the most fundamental services that Google Fi provides and what users subscribe to Google Fi for. As the Technical Solutions Engineer, you will play an important role in Google Fi’s efforts to ensure high quality and reliability of our connectivity services, which is very important for Google Fi’s sustainable user growth and long-term success.

　　Google's mission is to organize the world's information and make it universally accessible and useful. Our Devices and Services team combines the best of Google AI, Software, and Hardware to create radically helpful experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with computing faster, seamless, and more powerful. Whether finding new ways to capture and sense the world around us, advancing form factors, or improving interaction methods, the Devices and Services team is making people's lives better through technology.

　　The US base salary range for this full-time position is $136,000-$203,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

　　Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) .

　　Investigate and address the root cause of mobile network issues reported by users and QA, by analyzing backend logs and device bug reports.

　　Monitor network KPIs, identify, and investigate anomalies. Develop and improve support tools for triaging and troubleshooting connectivity issues.

　　Work with external carrier partners and OEM partners to troubleshoot network issues and improve connectivity service quality.

　　Drive the collaboration with stakeholders, including third-party vendor teams, software engineering, product management, business development and QA to certify new devices, platforms, and software releases.

　　Explore and evaluate key technology directions with long-term impact for Google Fi's core and RAN development, deployment, and operations.

　　Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.