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DIR, CLIENT SERVICES
DIR, CLIENT SERVICES-March 2024
Port Chester
Mar 28, 2026
About DIR, CLIENT SERVICES

  Flik Hospitality Group

  Salary:

  Other Forms of Compensation:

  What makes FLIK click

  What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

  We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

  Job Summary

  This position manages key accounts and directly oversees Client Team personnel to ensure client retention, growth, customer satisfaction and profitability. This role is a general management function that guarantees high quality service is offered to the clients and customers, thereby achieving the financial targets set for the business.

  Key Responsibilities:

  Build internal network to ensure ongoing premium business performance with all clients

  Manage client relationships to include rapid communication and enable seamless implementation

  Provide support service consultation to maximize level of service, quality and to help clients reduce their costs.

  Prepare ad hoc analyses for client reviews and presentations.

  Conducts account reviews with appropriate client/Compass Group management

  Implements Strategic Account Plan for the business, to ensure contractual objectives are achieved as well as revenue growth, profitability and the implementation of relevant retention strategies

  Performs other duties as assigned

  Qualifications:

  Bachelor’s Degree

  Minimum of five (5) years of account or client management experience

  Excellent communication skills to individuals of all levels, including internal and external

  Experience in operations and food service is strongly preferred.

  Experience managing large programs that involve strategic planning and project implementation preferred

  Apply to Flik today!

  Flik is a member of Compass Group USA

  Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

  Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

  Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

  Applications are accepted on an ongoing basis.

  Flik maintains a drug-free workplace.

  Associates at Flik Hospitality are offered many fantastic benefits.

  Medical

  Dental

  Vision

  Life Insurance/ AD

  Disability Insurance

  Retirement Plan

  Paid Time Off

  Holiday Time Off (varies by site/state)

  Associate Shopping Program

  Health and Wellness Programs

  Discount Marketplace

  Identity Theft Protection

  Pet Insurance

  Commuter Benefits

  Employee Assistance Program

  Flexible Spending Accounts (FSAs)

  Req ID: 1270245

  Flik Hospitality Group

  Jenah Freeman

  [[req_classification]]

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