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Digital Program Manager
Digital Program Manager-June 2024
Los Angeles
Jun 23, 2025
ABOUT DESIGNIT
We are an innovation company with creativity at our core. We work at the intersection of strategy, design, marketing, and technology.
501 - 1,000 employees
Client Services, Advertising and Agencies
VIEW COMPANY PROFILE >>
About Digital Program Manager

  *Preferred candidates located in the Los Angeles area*

  Want to be part of an amazing team, hell-bent on crafting a better future in a quickly evolving agency environment?

  We are Analysts. Creators. Designers. Doers. Dreamers. Explorers. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.   

  Our new Program Manager will lead cross-functional teams for end-to-end digital product delivery for Fortune 500 clients. We’re seeking an agile problem solver who can quickly adapt to project needs and create solutions for our internal teams and our clients. This individual must be a self-starter who excels in dealing with ambiguity, is highly accountable, and can motivate and mentor a large team. This is a strategic client facing role.

  Would you like to...

  Facilitate/lead scoping and estimation sessions with Practice leads from across multiple disciplines Build, maintain, communicate and effectively manage against detailed project schedules Manage client communications throughout project lifecycle, providing status updates, securing feedback, and facilitating team collaboration Lead standups with internal team and mitigate any risk or potential blockers to project delivery Identify scope variances, assess, and communicate the impact (schedule and budget) to client services for change order decision Analyze team processes and tools to recommend and drive improvements for ongoing program optimization Help define, document and train best-in-class methodologies for the PMO with the Group Director, PMO Drive delivery on projects and new business in collaboration with Team Leads independently and strategically identify risks include higher level impact such as company margin; proactively engage Leadership at key touchpoints Establish and maintain a strong connection to team satisfaction and overall morale Represent the PMO in internal business unit meetings to discuss any issues or needs with program/project delivery, burn, performance or headcount Develop career pathing and provide mentorship and growth opportunities for members on your team We would like you to have...

  10+ years of proven lead client facing project or program management experience at a creative agency or technology company with complex full lifecycle projects across diverse types of work—including large scale websites and apps with UX/UI, strategy, branding, content development, marketing/social engagement elements, customer service components, etc. Strong experience navigating in heavily matrixed client environments and the ability to collaborate with stakeholders to identify a program roadmap in collaboration with internal or client Product Managers 5 - 7 years of managing a team of direct reports in Design focused and Agile environments Excellent ability to synthesize information quickly and move forward expeditiously managing development and creation of the highest quality deliverables and project artifacts Extensive experience with project scoping, estimation, scheduling, resource forecasting, and management operating autonomously Strong critical thinking, written and oral communication, presentation, and relationship management skills Strong experience leading Sprint Ceremonies with a Design, Product, and Dev teams Experience in managing complex projects with 3rd party integrations and CMS tools Proficiency in MS Suite Office 5+ years’ experience using a PM tool (Smartsheet, MS Project, etc.) and Agile based tools (Jira, Asana, etc.) Ability to immerse oneself in a fast-paced environment quickly using past work experience and accomplishments to make sound decisions and guide innovative thinking on strategic project direction and individual deliverables Deep experience leading weekly/daily internal team standups with a clear agenda, excellent facilitation skills and assertively addressing project “blockers" with Team Leads to identify risks downstream and mitigation measures which also includes guiding, coaching, and monitoring Project Managers on these standards and protocols Commitment to follow all PMO Best Practices including internal Finance requirements for project profitability Capability to be decisive to prioritize, triage, and make real-time decisions High level of follow-up and follow through The desire to create successful, standardized processes, ensuring excellence in delivery across all client work during an ever-changing business environment A record of leading with empathy and uplifting a team to their greatest potential with the ability to connect and motivate team members Undergraduate (minimum) university degree in related studies Would you like to join a global organization that...

  Embraces work-life balance – our employees’ well-being remains a top priority for us Promotes a culture of learning and advocacy across the globe – diversity will enable us to strengthen our impact Encourages innovation and experimentation Understands that changes will occur, and adaptability is crucial to assist when it does Emphasizes and rewards collaboration Compensation Range: $150,000-$160,000

  This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during interview process, the candidates range and depth of experience, business and market financials and internal pay parity.

  * Location preferred is Los Angeles/ on West Coast and ability to travel. 

  Want to know more?

  Check out our open jobs around the world. Just so you know, we don’t have a dress code, but we do have a strict no jerk policy.

  https://www.designit.com/

  Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.

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