Summary

　　Job Description

　　POSITION SUMMARY: Maintains effective communication with visitors, physician office managers, and participates in providing quality customer relations. Coordinates and facilitates Pediatric Diabetes Clinic including performing and documenting laboratory assessment and biometric data of patients. Coordinates and provides complete administrative, and record keeping activities of the Diabetes and Nutrition Center. Assists Program Coordinator/Manager and Clinical Staff with administrative activities.

　　HOURS: 32 hours/week Monday-Friday position 8:30am-5pm. No weekends or evenings.

　　ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

　　Coordinates Pediatric Diabetes Clinic including patient and physician schedules and templates, physician invoices and pediatric clinic registry.

　　Facilitates Pediatric Diabetes Clinic including ordering, performing and documenting laboratory assessment and biometric data of patients.

　　Schedules and registers patients in the EHR across all department schedules, answers telephone and receives visitors and provides general directions, responds to inquiries or requests and maintains knowledge of pertinent data regarding all Diabetes and Nutrition Center programs.

　　Documents and maintains staff and committee meeting minutes, outcome data for nationally recognized program and class dates and schedules.

　　Builds and maintains templates for all department locations and schedules.

　　Orders office supplies for both inpatient and outpatient offices.

　　Coordinates daily work and administrative functions for Program coordinator/Manager.

　　SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

　　Provide and support administrative functions for inpatient clinical nutrition team and acts as Safety Coordinator and EPIC Referral Coordinator for Department.

　　Other duties as assigned.

　　JOB REQUIREMENTS

　　MINIMUM REQUIRED QUALIFICATIONS:

　　High school diploma or equivalent (GED).

　　Two (2) years of experience in office coordination.

　　Three (3) years of customer service experience with excellent interpersonal skills.

　　Three (3) years of experience and proficiency with Microsoft Office products.

　　PREFERRED QUALIFICATIONS:

　　Understanding of medical terminology.

　　One (1) year of experience with electronic health record preferably EPIC.

　　Disclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.

　　Benefits At A Glance:

　　PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:

　　100% Tuition Assistance at The Pennsylvania College of Health Sciences

　　Paid Time Off and Paid Holidays

　　Shift, Weekend and On-Call Differentials

　　Health, Dental and Vision Coverage

　　Short-Term and Long-Term Disability

　　Retirement Savings Account with Company Matching

　　Child Care Subsidies

　　Onsite Gym and Fitness Classes

　　Disclaimer

　　PENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

　　Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.

　　PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care encompassing Lancaster General Hospital (LGH), Women & Babies Hospital and the Lancaster Rehabilitation Hospital (a partnership with Kindred Healthcare). We are an Accredited Trauma Center-Level I through the Pennsylvania Trauma Systems Foundation with 805 Licensed beds. Our membership in Penn Medicine brings together the strengths of a world-renowned, not-for-profit academic medical center and a nationally recognized, not-for-profit community healthcare system.

　　Outpatient services are provided at the Downtown Outpatient and Suburban Outpatient Pavilions, along with additional outpatient centers and Express and Urgent Care locations throughout the region. Lancaster General Health Physicians is a network of more than 300 primary-care and specialty physicians, at more than 40 offices throughout the region.