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Demand Billing Specialist
Demand Billing Specialist-March 2024
Seatac
Mar 28, 2026
About Demand Billing Specialist

  At MacDonald-Miller Facility Solutions("MacMiller") we. As the Northwest's leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1500 employees across15offices, there is a breadth and variety of work to keep you engaged and inspired.We enjoy a well-respected history of exceeding our customers' expectations and. Our clients trust their toughest projects with our integrated teams, including:New construction -Engineering, fabrication and installation of mechanical systems for new projectsfollowing leanconstructionpracticesSpecial projects-Retrofits and mechanical repairsfor existing buildings for new efficienciesService - scheduledpreventativemaintenance ensuring tenantcomfort,and 24/7 emergency responseBuilding performance-Controlsystems, fault detection,energy services and remote monitoringPeople love to work at MacDonald-Miller, and it's because we all share the same- Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.- We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.- Everyone deserves a safe workplace. Safety is more than hardhats and boots, it's an attitude and the environment we create. Every day, everyone goes home to their families.- We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.- We are committed to continuous, . Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.- Take the work seriously, but never take ourselves too seriously. It's possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.Demand Billing Specialist: This is where you come in.We're looking for a Billing Specialist to keep accurate and extensive records of all billing instructions and contacts. This person must feel comfortable using their customer support skills to reach out to customers about payment disputes and working closely with other teams to ensure cost details are up to date throughout all departments of MMFS. In return for achieving aggressive goals, you'll get rewarded with more to own, a ton of growth opportunities, and more freedom than you've probably ever had.Top deliverables in the first year to be a hero:Create and submit invoices to customers through proper channels with their specific requirements in mind.Work closely with the coordination, the Area Operations Managers, technicians and Foreman to ensure invoices are closed with correct costs and details.Use critical thinking and problem-solving skills quickly and efficiently invoice as much as possible each monthKeep up-to-date records of billing instructions and contactsProvide excellent customer service and financial support to both Service and our other business units.Process appropriate credits and revised invoices upon request.Follow up with customers both internal and external with billing needs.Update labor rates as needed upon request.Process all call types in a timely manner.The Billing Specialist role reports to / Demand Billing Supervisor on a collaborative team working on a variety of projects and initiatives to support our growing business. This highly visible role interacts with all levels and functions within the organization.Your Background: What kind of person will thrive in this role?You should have...A high level of organization and attention to detail for accurate recordkeeping.Previous educati

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