Description

　　CTG is seeking to fill a Delivery Ops - Mail/Finishing Level 2 openingfor our client in La Crosse, Wisconsin.

　　Location : La Crosse, WI

　　Duration : 12 months Essential Functions:

　　Operation of mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment. Includes packaging/posting

　　Perform charge-back reporting for postage, air express, local delivery, and faxes

　　Perform production mail labeling/mail merge

　　Provide mailing address cleanup services (may include use of mail cleansing software)

　　Coordinate automated and manual processes for finishing and mailing client materials

　　Implement and maintain distribution and tracking systems

　　Use of customized software to update/maintain mailing addresses

　　Receive, sort and process mail documents, packages, and supplies. Notify recipients

　　Deliver and pick-up mail on scheduled runs

　　Record & process accountable mail information, maintain logs

　　Track, trace, and resolve mail problems with USPS, express and local delivery services

　　Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)

　　Perform quality checks on outbound mai l

　　Validate internal mail addresses

　　Use common mail services including fax, air express, postal services

　　Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket

　　Perform finishing work on documents to be mailed, such as folding and insertion

　　Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials

　　Follow mailroom security procedures

　　Barcode tracking or face scanning incoming mail and packages

　　Shipping and receiving using automated system to track and manage activity

　　Monitor/order/replenish supplies inventory, mail and distribution activities

　　Send and receive e-mail messages

　　Arrange alternative courier or shipping services to meet customer requirements

　　Fully operate, clean and maintain all shipping and mail equipment

　　Contact service on mail and shipping equipment if need occurs

　　Skills:

　　Able to lift and move up to 50 pounds

　　Able to demonstrate ability to read, write and follow English instructions

　　Able to demonstrate PC / Internet Skills Intermediate (Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms

　　Perform mail merges

　　Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections)

　　Intermediate knowledge of MS Excel or working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications)

　　Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)

　　Driving (if required)

　　Ability to demonstrate use of mail equipment per training (finishing equipment, inserters, postage meters, envelope printers, scales, Pitney Bowes mail management systems, FedEx shipping systems)

　　Able to demonstrate customer service and communication skills

　　Able to demonstrate ability to manage multiple tasks

　　Able to demonstrate ability to perform duties with minimal supervision

　　Able to demonstrate ability to perform data entry

　　Able to demonstrate use of Production Mail Software

　　Able to demonstrate ability to estimate and schedule mailing jobs, including operators, job path and time requirements

　　Able to demonstrate ability to train and mentor other mail client associates

　　Experience:

　　1-2 years knowledge and experience with mail procedures and operating mail equipmentEducation:

　　High school diploma or equivalent requiredExcellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

　　CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

　　To Apply:

　　To be considered, please apply directly to this requisition using the link provided . For additional information, please contact Kim Watzek at 716-887-7388 or [email protected] . Kindly forward this to any other interested parties. Thank you!

　　About Us

　　CTG is a leading provider of digital transformation solutions and services that accelerate clients' project momentum and achievement of their desired IT and business outcomes. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG has operations in North America, South America, Western Europe, and India. For more information, visit www.ctg.com.

　　Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company in every country in which we operate.

　　CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

　　CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

　　Submit a referral to this job (https://usjobs-ctg.icims.com/jobs/10091/delivery-ops---mail-finishing-level-2/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834384795)

　　ID 2023-10091

　　Title Delivery Ops - Mail/Finishing Level 2

　　Location US-WI-La Crosse