Job Description

　　Ideal candidate will work Pacific Timezone hours and will be working from 10:00 AM Pacific to 7 PM Pacific Delivering high quality technical services to Critical customers

　　As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and solving for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and advancing issues.

　　As an Advisory Systems Engineer, you are encouraged to be an authoritative member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues. Performing the assigned duties with a high level of autonomy and reporting to management on customer status and technical matters on a regular basis, you will be expected to work with very limited guidance from management. Further, the Advisory Systems Engineer is sought by customers and Oracle employees to provide expert technical advice.

　　Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Because of significant customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional social skills, while consistently achieving the absolute highest levels of customer satisfaction. Both a Bachelor's and Master's degree in Computer Science, Engineering or equivalent experience 8 years related experience prior to taking this position. In addition, experience with Oracle's core products, applications, and tools.

　　Responsibilities

　　Ideal candidate will work Pacific Timezone hours and will be working from 10:00 AM Pacific to 7 PM Pacific Delivering high quality technical services to Critical customers

　　A successful candidate will have hands on experience with

　　Oracle Goldengate Implementations

　　Oracle RAC Database Solving and administration

　　In depth knowledge of Oracle Goldengate architecture

　　In depth knowledge of Oracle ASM architecture

　　In depth knowledge of Oracle RAC architecture

　　In depth knowledge of Oracle Database Performance

　　Thorough understanding of the Oracle database features

　　Extensive hands on interaction with large Database management systems

　　Good understanding of Support tools and Oracle diagnostics a plus

　　Programming and solving knowledge in C , C+- Good knowledge on Unix, Linux and/or Windows operating systems

　　This is the opportunity for you. Apply today!

　　If you are a Colorado resident, Please Contact us or Email us at [email protected] to receive compensation and benefits information for this role. Please include this Job ID : 222466 in the subject line of the email.

　　Disclaimer:

　　Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

　　Range and benefit information provided in this posting are specific to the stated locations only

　　US: Hiring Range: from $37.98 to $76.06 per hour; from $79,000 to $158,200 per annum. May be eligible for equity.

　　Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

　　Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

　　Oracle US offers a comprehensive benefits package which includes the following:

　　Medical, dental, and vision insurance, including expert medical opinion

　　Short term disability and long term disability

　　Life insurance and AD&D

　　Supplemental life insurance (Employee/Spouse/Child)

　　Health care and dependent care Flexible Spending Accounts

　　Pre-tax commuter and parking benefits

　　401(k) Savings and Investment Plan with company match

　　Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

　　11 paid holidays

　　Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

　　Paid parental leave

　　Adoption assistance

　　Employee Stock Purchase Plan

　　Financial planning and group legal

　　Voluntary benefits including auto, homeowner and pet insurance

　　About Us

　　As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

　　When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

　　We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

　　Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

　　We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

　　Disclaimer:

　　Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

　　* Which includes being a United States Affirmative Action Employer