Description

　　Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.

　　We are seeking talented technicians who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to fast and constantly changing environment and will require shift work including weekend and holiday.

　　Key job responsibilities

　　The responsibilities include:

　　• 7x24 roster duty in data center operations

　　• Incident first responder and onsite hands on support

　　• Break-fix and troubleshooting according to process guideline

　　• Maintain proper media operations according to process guideline

　　• Capacity landing and decommissioning according to process guideline

　　• Site management and maintain tidiness in operation areas

　　• Innovate and contribute from day to day operation experiences to improve operation efficiency

　　We are open to hiring candidates to work out of one of the following locations:

　　Hong Kong, HKG

　　Basic Qualifications

　　1+ years of computer hardware troubleshooting and repair experience

　　Knowledge of IT system hardware and network concepts

　　Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines

　　Understanding on incidents response and prioritization

　　Good Attention to details

　　Good written and verbal communication in English

　　Experience in network cabling include optical

　　Preferred Qualifications

　　1+ years of data center experience

　　Knowledge of cloud computing technologies

　　Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies

　　Knowledge on continuous process improvement

　　Literacy in security and customer data protection