Description

　　AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

　　We are looking to hire a Network Technician to join our growing team within Networking. Your responsibilities would involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. You will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. As Network Technician, you should be very detail oriented, possesses strong written and verbal communication skills and have significant experience in supporting large scale, enterprise class networks. You should be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. You will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand. You will work with established best practices to refine operational procedures, develop new tooling and constantly think proactively and innovative. The desire and ability to work in an ambiguous, collaborative environment is essential for success.

　　Key job responsibilities

　　• Working closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.

　　• Managing work priorities through ticketing system and workflows & collaborating with various stake holders to remove project obstacles.

　　• Troubleshooting networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low-level application interaction.

　　• Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.

　　• Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.

　　• Completing customer requests via Remedy trouble ticketing system and project management workflows.

　　• Participating in the migration, basic configuration and rollout of new or upgraded hardware.

　　• You will be required to travel, up to 20% travel outside traditional work area may be required possibly including international travel

　　A day in the life

　　About AWS

　　Diverse Experiences

　　AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

　　Why AWS?

　　Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

　　Inclusive Team Culture

　　Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

　　Mentorship & Career Growth

　　We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

　　We are open to hiring candidates to work out of one of the following locations:

　　Zaragoza, ESP

　　Basic Qualifications

　　High school or equivalent diploma

　　Experience with computer hardware troubleshooting and repair

　　Experience in networking

　　Preferred Qualifications

　　Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

　　Knowledge of TCP/IP networks

　　Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies

　　Can lift and rack equipment up to 40 pounds

　　Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.