Home
/
Customer Service
/
Customer Trainer - Stockholm - Future Opportunity
Customer Trainer - Stockholm - Future Opportunity-June 2024
Stockholm
Jun 19, 2026
ABOUT INTUITIVE
Intuitive is hiring mission-oriented problem solvers who are ready to build a career at the intersection of healthcare and technology.
10,000+ employees
Technology, Engineering
VIEW COMPANY PROFILE >>
About Customer Trainer - Stockholm - Future Opportunity

  Company Description At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

  As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

  Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

  Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

  Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

  Job Description Primary Function of Position:

  The Customer Trainer will report directly to the Senior Manager or Training Manager for their region. This training professional will deliver da Vinci® System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties including urology, gynecology, general surgery thoracic and Trans-oral surgery. The Customer Trainer will be actively involved in the continuous improvement of training programs and provide support for customer training, engineering and training research initiatives.

  Roles and Responsibilities:

  Conduct da Vinci® Surgical System training programs for surgical teams at designated training centers and remote centersLead and support Specialized training programs and Society eventsThis includes supporting the needs of the surgeon educators and course participants Conduct surveys to gather data and measure program effectivenessAct as subject matter expert for internal projects, as neededNew product development Training material/ protocol developmentTraining research initiatives Work with the Training team in a creative, dependable, and flexible manner to improve existing training programsTrain the sales force to conduct in-services and system technology skills development activities with customers on new and established productsOccasional support of the da Vinci® System in a hospital operating roomSupport da Vinci® Surgical System troubleshooting and maintenance at the training center Manage training center logistics, inventory and training calendarsMaintain all capital equipment, including but not limited to the cleaning and sterilization of instruments and accessoriesSupport positive relationships between external training center personnel and ISI managementContribute to the organization’s quarterly goal achievements Develop competency in the following: da Vinci® System Technology da Vinci® System applications and advanced technology OR Efficiency Training Pathway processAct as a Medical Device Consultant (Medizinprodukteberater) in Austria and Germany, after appropriate training, as per legal requirement and provide guidance, insight, and support in the proper handling of Intuitive medical devices Maintaining competency and currency on technology training protocol following the onboarding program guidelines, and annual competency checkTraining/coaching techniques/methodologiesAbility to travel up to 75% Qualifications Required Knowledge, Skills, and Experience:

  Professional Training experience preferredClinical and/or operating room experience preferredHigh capacity and excellent problem solving skillsSolid organizational skills and ability to operate independentlyProfessional work ethicSolution orientedExcellent oral and written communication skillsStrong interpersonal skillsKnowledge of adult learning principles preferredHigh capacity to learn in a fast paced environmentMedical-device experience preferredCommitment to self-developmentAbility to work in a team environmentAbility to be flexible with hours of operationFluent in Swedish and English required. Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

  We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

  Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

  We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Patient Services Supervisor - UIC Hospital
Job Description Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long
Retail Banker I- Quakertown (40hrs)
Hours 40 Job Details The Retail Banker I is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regardi
Bilingual Customer Service Representative- Work from Home
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Customer Service Representative
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Engineer II, Field Service
Job Description Transmission Electron Microscope Field service For material science customer. Maintenance of installed equipment. New tools installation. Customer satisfaction. ...
Customer Service Training Specialist (SEM/SDB)
Job Description Position Summary: In this role you are responsible to deliver Electron Microscopy training for mainly internal and occasionally external customers. As a member of a global training te
Client Service Coordinator - 000260
The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ens
Teller I {Charlton & Varick} 20 Hours
Hours 20 Pay Range $20.00 - $27.50 hourly Job Details The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex fin
Cashier - Stewarts Corner - University of Alabama
Job Description We?re looking for a ?Cashier? because ?Being Awesome? isn?t a job title we can use. The perfect recipe for a Cashier on our team? A bit of sugar and spice, and a pinch of everything n
Client Service Coordinator
JOB TITLE: Client Service Coordinator FUNCTION, FAMILY: Service Operations (Pet), Hospital Operations (Pet) REPORTS TO: Practice Manager SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordin
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved