A little bit about us

　　Good Food, Good Life is the very essence of Nestlé. This philosophy goes back to our beginnings. The Nestlé Company was founded in 1867 by Henri Nestlé, who developed the first milk-based baby formula. Today, over 150 years later, we are recognized as the world’s largest Food and Beverage Company employing around 280,000 people and have factories or operations in almost every country in the world. Nestlé Canada has a wide variety of food, beverage, and nutrition products to help you and your family live happier and healthier lives including: Gerber and Good Start, Nescafé, KitKat, Smarties, Aero, Delissio, Häagen-Dazs, Boost, Purina, and Nestlé Waters. Nestlé Canada supports your personal growth with a people-focused culture and a flexible and diverse working environment. Our aim is to create a unique career experience for talented young professionals like you. Join us to find out why, there is more to Life at Nestlé…

　　Position Snapshot

　　Business areas: Customer Service

　　Job title: Customer Service Summer Student

　　Location: Brampton (Hybrid Role)

　　Position Summary

　　We are looking for a Customer Service Summer Student based at our Brampton Location to join our Customer Service Operations teams from May to August 2024. This role will be responsible for being Nestles front line for our customers, building valuable relationships and continuing to earn their respect and trust by delivering best-in-class service.

　　A day in the life of a Sales Intern

　　As a Customer Service Summer Student builds relationship with incumbent customers who either have a current Nestle Ice Cream account or bring new accounts on board. They collaborate cross functionally with other departments; namely distribution, finance, route planning, and logistic operations while managing business relations and building trusting relationships with Nestlé’s customers.

　　You will be working in one of the following areas:

　　Customer service: The front line for our customers, learn how to build valuable relationships and continuing to earn their respect and trust by delivering best-in-class service.

　　Customer Solutions: Be responsible for maintaining the Customer database and for managing the end-to-end customer set-up including ‘selling in’ the benefits of the Nestlé Ice Cream program and qualifying a prospective customer for an Ice Cream freezer..

　　What will make you successful?

　　As the successful candidate, you are highly organised, assertive and a self- starter who has strong interpersonal skills with exceptional verbal communication skills. You are customer service driven, have the ability to inspire people around you and have a passion for our brands.

　　You will also:

　　Currently enrolled in 2nd, 3rd or 4th year undergraduate program in a business-related discipline.

　　Bilingualism (French/English) is a must for all of the vacancies.

　　A result and detail-oriented professional with strong analytical skills.

　　A proactive thinker who can generate new ideas/solutions to meet internal and external requirements.

　　Superior telephone manner with demonstrated customer service skills.

　　Able to communicate and collaborate cross functionally with other departments

　　Problem solving skills, managing missing shipments, accounting discrepancies

　　Must be comfortable working in a demanding, fast-paced, time-sensitive environment.

　　Strong computer proficiency (PowerPoint, Word, Excel).

　　We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting Customer Service career you’ve always wanted.

　　What you need to know

　　You will have access to excellent training and development programs as well as opportunities to grow within the company.

　　Through your term, you will receive developmental feedback to ensure that you are learning and understanding the importance of Finance within the world’s largest food company.

　　You will also build your business acumen and leadership capabilities and support your development and long-term success.

　　We will be considering applicants as they apply, so please don’t delay in submitting your application.

　　Nestlé is an equal opportunity employer committed to diversity and inclusion. If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.