Description This Customer Service Representative position via Robert Half might be for you, if you like the idea of working in a dynamic, rapidly-changing call center. If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This long-term contract / contract Customer Service Representative position in Staten Island, New York could be perfect for you!

　　Responsibilities

　　Retrieve and oversee the sending of written business communications

　　Offer friendly, accurate customer service in a timely fashion

　　Receive and place telephone calls

　　By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Ability to navigate multiple computer systems and applications

　　Excellent oral and written communication skills

　　Command of Communication Skills

　　Proficiency in Centers for Medicare & Medicaid Services (CMS)

　　EHR SYSTEM experience

　　Critical thinking, problem solving, ability to work independently

　　Demonstrated ability to interact effectively with internal and external partners and clients/customers

　　2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

　　Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyA consistently positive approach to your work that is rooted in a businesslike professionalism

　　No stranger to performing extensive research to resolve complex customer inquiries

　　Customer service and office administrative skills

　　Strong proficiency in Excel and other Microsoft Program skills required

　　We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .