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Customer Service Registrar Days
Customer Service Registrar Days-March 2024
Highlands
Mar 30, 2026
About Customer Service Registrar Days

  Description

  Schedule: Monday - Friday Day Shift

  Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Customer Service Registrar Days today with Highlands-Cashiers Hospital.

  Benefits

  Highlands-Cashiers Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

  Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  Free counseling services and resources for emotional, physical and financial wellbeing

  401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  Employee Stock Purchase Plan with 10% off HCA Healthcare stock

  Family support through fertility and family building benefits with Progyny and adoption assistance.

  Referral services for child, elder and pet care, home and auto repair, event planning and more

  Consumer discounts through Abenity and Consumer Discounts

  Retirement readiness, rollover assistance services and preferred banking partnerships

  Education assistance (tuition, student loan, certification support, dependent scholarships)

  Colleague recognition program

  Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

  Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

  Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

  Note: Eligibility for benefits may vary by location.

  Come join our team as a Customer Service Registrar Days. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

  Job Summary and Qualifications

  As a Registrar, you will be responsible for timely and accurate patient registration. You will also interview patients for all pertinent account information and verify insurance coverage.

  What you will do in this role:

  Interview patients at workstation or at bedside to obtain all necessary account information. Bedside registration performed utilizing carts/computers on wheels

  Provide exemplary Customer Service

  Ensure charts are completed and accurate

  Verify all insurance and obtain pre-certification/authorization

  Calculate and collect patient liability amounts

  Ensure that all necessary signatures are obtained for treatments

  Process patient charts according to paperwork flow needs and established productivity standards

  Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and demographical information with insurance and financial information

  Assign Insurance Plans (IPlans)accurately

  Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.

  Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.

  Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

  What qualifications you will need:

  1 year of related experience preferred.

  Demonstrates proficiency in Microsoft Office applications required

  Learn more about a day in the life of a Registra r https://www.youtube.com/watch?v=zlHpzS5dpbE

  Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

  HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

  "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

  HCA Healthcare Co-Founder

  If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Customer Service Registrar Days opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  PAR-AFHP

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