This job was posted by https://joblink.delaware.gov : For moreinformation, please see: https://joblink.delaware.gov/jobs/1228942 Jobdescription

　　The Customer Service Leader (CSL) works in support of the leadershipteam to facilitate the completion of all store-level tasks. The CSLperforms a variety of tasks related to different areas of the store,including: food preparation, point of sale, customer service, generalhousekeeping, and other related functions. The desired candidate createsa positive store culture by treating employees fairly and respectfully.The CSL must be self-motivated, dependable, and able to work effectivelyin a fast-paced environment, all while maintaining 100% total customerfocus and operational excellence.

　　Duties and Responsibilities:

　　Ensures every customer receives outstanding service by providing afriendly environment (greeting and acknowledging customers, maintainingoutstanding standards, product knowledge, and all other components ofcustomer service)

　　Ensures the proper execution of assigned food service programs andprocedures

　　Supports and follows all safety and security initiatives

　　Adheres to the execution of established Royal Farms rules, policies,procedures, and systems

　　Ensures the proper execution of all Royal Farms marketing programs

　　Operates the point of sale (POS) and maintains proper cash controls

　　Provides leadership to their retail team members that ensures a pleasantcustomer service experience

　　Adheres to company policy for checking in external and internal vendors

　　Maintains operational excellence and consistency in store cleanliness,food safety, merchandising, and just-in-time replenishment

　　Completes all store side work as required (e.g., cleaning, dusting,sweeping, mopping, emptying trash, etc.)

　　Ensures the compliance of Royal Farms policies, procedures, and systems(people, safety, assets, cash, etc.)

　　Completes other assigned tasks