No Relocation Assistance Offered

　　# 157636 - Istanbul, Turkey, Turkey

　　Who We Are

　　Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

　　We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

　　If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

　　Job Summary:

　　Customer Service Coordinator is responsible for end-to-end management of order to invoice cycle while cultivating effective relationships with the commercial teams.

　　Key Responsibilities:

　　• Work closely with Logistics Operations Team to plan, analyse customer needs, to follow up on orders to ensure on time and complete delivery

　　• Ensure the highest level of Customer Service is provided to our customers through the development and maintenance of order fulfilment standard methodologies

　　• Understand the customers’ needs and developing business solutions to meet Colgate and customer requirements

　　• Accountable for the Customer Service Key Performance Indicators (KPI) and working with the CS&L and Sales organizations to increase results

　　• Use Supply Chain data and analytical tools effectively including SAP

　　• Conduct regular business review meetings with customers to evaluate business performance and maintain close customer relationships

　　Required Qualifications:

　　• Bachelor’s Degree preferably in Business Administration, Engineering or related fields

　　• Minimum 2 years’ experience either in Customer Service/ Logistics, Demand or Supply Planning preferably with a multinational FMCG company

　　• Fluent in English and Turkish

　　• Proficient use of Google Tools & Microsoft Office

　　Preferred Qualifications:

　　• Business Intelligence Knowledge

　　• SAP Knowledge

　　Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.

　　#LI-KS1

　　Our Commitment to Sustainability

　　With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

　　Our Commitment to Diversity, Equity & Inclusion

　　Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

　　Equal Opportunity Employer

　　Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

　　Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject "Accommodation Request" should you require accommodation.

　　#LI-Hybrid