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Customer Service Branch Associate
Customer Service Branch Associate-March 2024
Spokane
Mar 29, 2026
About Customer Service Branch Associate

  This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, assist with scheduling, mixing and color matching equipment, as needed.The individual selected for this role will be expected to work at our Automotive Branch #9805 located at: 3625 East Springfield, Spokane, WA 99202The hourly rate for this position is between $17.55 - $19.86 per hour, depending on experience and other qualifications of the successful candidate. A general description of benefits offered can be found . The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)Load and unload products from deliveriesOperate and maintain warehouse vehicles and equipmentAssist in planning delivery schedule to optimize unit efficiencyAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesProcess sales transactions accurately and consistent with policies and proceduresDeliver products to the customer in a safe and timely mannerCommunicate and cooperate with supervisors and coworkersKeep a clean and safe working environment and optimize space utilizationCommunicate and cooperate with supervisors and coworkersFollow quality service standards and comply with procedures, rules and regulationsEnsure that the stockroom is organizedComply with inventory control procedures and assist with bi-annual inventory reviewMinimum RequirementsMust be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust have a valid, unrestricted Driver's LicenseMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation, with or without reasonable accommodationMust have at least one (1) year of work experience in customer service, retail, or salesPreferred QualificationsHave at least one (1) year of work experience in a Sherwin-Williams Automotive BranchHave at least two (2) years of work experience in customer service, retail, or salesHave at least one (1) year of work experience using material handling equipment (for example: forklifts (stand and sit), pallet jacks, hand trucks, order pickers, vacu-hoists, drum dollys, conveyor belts, etc.)Have at least a High School diploma or GEDSherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.VEVRAA Federal Contractor requesting priority referral of protected veterans.

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