Home
/
Customer Service
/
Customer Experience Coordinator
Customer Experience Coordinator-May 2024
Bethlehem
May 23, 2026
ABOUT THE TJX COMPANIES, INC.
At TJX, our mission is to deliver great value to our customers every day.
10,000+ employees
Retail
VIEW COMPANY PROFILE >>
About Customer Experience Coordinator

  Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

  Posting Notes: TJ Maxx Store 0187 || 3926 Linden Street || Bethlehem || PA || 18017

  Opportunity: Contribute To The Growth Of Your Career.

  Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

  Role models outstanding customer serviceCreates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principals using appropriate company resources and toolsTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and daily activities in accordance with store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updatesProvides and accepts ongoing recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programs during customer interactionsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and supports maintenance of a risk-free environmentPerforms other duties as assigned

  Who We Are Looking For: You!

  Available to work flexible schedule to support business needs, including nights and weekends.Strong understanding of merchandising techniquesCapable of prioritizing multiple tasks at one timeStrong organizational skills with attention to detailAbility to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisors to accomplish tasksStrong communication skillsAbility to train othersOne year retail and 6 months of leadership experience.

  A Few More Reasons to Love TJX.

  Competitive CompensationWeekly PaychecksAssociate DiscountCareer development opportunitiesTAAP - TJX Associate Assistance ProgramsBe a part of an inclusive teamFlexible work schedules

  Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

  At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

  Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

  Posting Notes: TJ Maxx Store 0187 || 3926 Linden Street || Bethlehem || PA || 18017

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
LP Customer Service Associate
CO Salary Range: USD 17.29 - 17.79 per hour Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find.
Retail Banker II Float, Baltimore Area, Full Time
Hours 40 Benefits For an overview of TD's Benefits program, please visit TD's Total Rewards site Job Details The Retail Banker II Float is a Customer liaison that is integral to delivering TD's Brand
Customer Service Representative Lead - Draper, UT OR Cypress, CA
If you are in 30 miles within Draper, UT OR Cypress, CA, you will have the flexibility to work from home and the office in this hybrid role as you take on some tough challenges. At UnitedHealthcare,
Care Management Coordinator (West Region) OhioRise
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Patient Access Supervisor St. Joseph's Hospital, Phoenix, AZ
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecti
Supervisor, Customer Service (Fully Remote)
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced
Customer Experience Coordinator
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to st
Client Service Coordinator
Opening Statement Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (CSC) drives the flow of clients and pets through the hospital, maximizes the productiv
Client Service Coordinator
Client Service Coordinator needed for Banfield Pet Hospital of Redwood Road in West Jordan, UT. SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator (CSC) drives the flow of clients and
Teller I (US) Wilton (20 hours)
Hours 20 hours including weekends Job Details The Teller I provides legendary Customer Service while processing Customer transactions face-to-face for a variety of routine to more complex financial t
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved