Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises-our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

　　The Opportunity: Contribute To The Growth Of Your Career.

　　The Office of the CIO (OCIO) organization operationally supports the "Business of IT" within TJX. We serve the company as both catalyst and coordinator, ensuring that IT execution maintains constant alignment with our global business needs.

　　The Business Change Management team is growing with 3 newly created positions! The IT Change Management Specialist will play a key role in helping IT Modernization Roadmap projects (change initiatives) meet business, schedule and budget objectives. This person will focus on the people side of change - including changes to business processes, systems and technology. The main focus will be creating and implementing change management strategies that minimize employee resistance and maximize employee engagement. You will work to drive faster adoption, greater ultimate utilization and higher proficiency on the changes impacting employees so that business results are achieved.

　　Supervision:

　　While the IT Change Management Specialist does not have supervisory responsibility, this person will have to work though many others in the organization to succeed. You will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. You will also support project teams in integrating change management activities into their project plans. Finally, the IT Change Management Specialist may provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitioning to the new IT systems.

　　Roles and responsibilities:

　　Apply TJX change management approach and methodology in support of the IT system implementations.Develop a change management strategy based on a situational awareness of the details of the groups being impacted by the change.Identify anticipated points of resistance and develop specific plans to mitigate or address the concerns.Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner.Develop a set of actionable and targeted plans - including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan.Support the execution of plans by employee-facing managers and business leaders.Be an active and visible coach to executive leaders who are change sponsors of the system implementation.Create and manage measurement systems to track adoption, utilization and proficiency of individual changes related to the IT systemIdentify resistance and performance gaps, and work to develop and implement corrective actionsCreate and enable reinforcement mechanisms and celebrations of success.Work with communication, training, and HR in the formulation of particular plans and activities to support project implementation.

　　Who We Are Looking For: You.

　　We seek self-motivated colleagues who can demonstrate their talent and experience to identify, triage, and support the smooth operation of IT initiatives. You'll work with our finest thought leaders to correlate ongoing efforts with key business outcomes.

　　Must have

　　About 3-5 years work experience A solid grasp of how people go through a change and the change process.Experience and knowledge of change management principles and methodologies.Familiarity with project management approaches, tools and phases of the project lifecycle.Outstanding communication skills - both written and verbal.Able to work optimally at all levels in an organization.Excellent active listening skills.Problem solving and root cause identification skills.Strong analytic and decision making abilities.Must be a standout colleague and able to work with and through others.Ability to influence others and move toward a common vision or goal.Experience with large-scale organizational change efforts.

　　Great to have

　　Previous change management experience

　　We care about our culture, but we also prioritize your needs!

　　Competitive Pay Weekly paychecks Paid time away Programs to support environment and corporate responsibility TAAP - TJX Associate Assistance Programs Associate Discount Career Development Opportunity Be a part of an inclusive team

　　Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

　　We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here.

　　We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.