IMMEDIATE HIRE - CUSTOMER SERVICE REPRESENTATIVES

　　ON SITE CALL CENTER ENVIRONMENT

　　FULL TIME POSITION THAT OFFERS LONG TERM STABILITY AND ROOM FOR ADVANCEMENT!

　　Open Shifts:

　　Mon - Fri 8AM - 4PM

　　Mon - Fri 4PM - 12AM

　　Wed - Sun 4PM - 12AM

　　VALLEY STREAM, NY (IN OFFICE, NOT REMOTE)

　　FULL TRAINING PROVIDED!

　　Qualifications:

　　2 years of customer service experience

　　Ability to manage high volume phone calls

　　Excellent communication skills

　　Microsoft Office proficient

　　Responsibilities:

　　· Manage large amounts of inbound and outbound calls in a timely manner

　　· Follow communication “scripts” when handling different topics

　　· Identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives

　　· Seize opportunities to upsell products when they arise

　　· Build sustainable relationships and engage customers by taking the extra mile

　　· Keep records of all conversations in our call center database in a comprehensible way

　　· Frequently attend educational seminars to improve knowledge and performance level

　　· Meet personal/team qualitative and quantitative targets

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.