About Conduent:

　　Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

　　Job Description:

　　Job Track Description:

　　Performs tasks based on established procedures.

　　Uses data organizing and coordination skills to perform business support or technical work.

　　Requires vocational training, certifications, licensures, or equivalent experience.

　　General Profile

　　Requires limited prior training or licenses and training certifications.

　　Has basic operational or analytical skills to perform tasks.

　　Works within clearly defined standard operating procedures and adheres to quality guidelines.

　　Work is completed with close supervision and under clearly defined procedures.

　　Functional Knowledge

　　Requires a basic understanding of theories, practices, and procedures.Business Expertise

　　Understanding of how best teams integrate and work together achieve company goals.Impact

　　Responsible for the accuracy of own work.

　　Receives close supervision and duties are clearly defined.

　　Methods and tasks are described in detail.

　　Leadership

　　Has no supervisory responsibilities.Problem Solving

　　Uses existing procedures to solve standard problems.

　　Has limited opportunity to exercise discretion.

　　Interpersonal Skills

　　Exchanges information and ideas effectively.Responsibility Statements

　　Monitors delinquent accounts.

　　Implements collection procedures and accepts payments.

　　Inputs information through data screens to reflect account activity.

　　Resolves account discrepancies and balances.

　　Responds to inquiries from customers.

　　Manages calls or letters with customers to resolve billing/invoice issues on delinquent accounts.

　　Performs other duties as assigned.

　　Complies with all policies and standards.

　　Typing Speed Requirement 20WPM

　　Closing:

　　Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

　　People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

　　At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.