Brinks Texas License #C00550

　　The Brink’s name is a promise to respect the trust we’ve earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team – and stay here.

　　Job Title

　　Project Coordinator II

　　Job Description

　　The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.

　　At Brink’s we believe that diverse teams drive success, and as such we foster an inclusive culture that values people with diverse backgrounds, ideas and perspectives. We build a sense of belonging so all employees feel respected, safe and valued, and we provide equal opportunity to participate and grow.

　　Overview:

　　Seeking a collaborative and detail-oriented Customer Project Coordinator to work closely with our customer onboarding teams to ensure customers are able to deploy our new products seamlessly.

　　Responsibilities:

　　Support customers through deployment and onboarding of our new product offerings

　　Manage day to day onboarding tasks, which include placing orders, aligning installation timing, ensuring system provisioning occurs, and providing training materials

　　Serve as customer support during first two weeks of go live

　　track issues, collaborate with others to resolve,

　　answer questions from customers as needed

　　track transactions and metrics to ensure successful deployment

　　Transition to support organization at end of hypercare

　　Provide weekly reporting on health of customer accounts, and escalate issues as needed

　　Provide feedback and ideas to leadership to enable continues improvement

　　Be confident, articulate, and sensitive to the needs of customers and internal partners

　　Qualifications:

　　Excellent written and verbal communication skills

　　Ability to multi-task, set priorities, juggle multiple projects, and handle interruptions

　　Highly organized and detail-oriented

　　Desire to be of service and provide training or solutions to others, with prior customer service experience a plus

　　About Brink’s

　　Brink’s is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we’re needed. We do it because we’re trusted and valued. We do it because it makes us proud. Brink’s Proud.

　　What’s Next?

　　Thank you for considering applying for a job at Brink’s U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature. Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink’s U.S. For more information about future career opportunities, join our talent network, Like our Facebook page or Follow us on Twitter.

　　Brink’s is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink’s is also committed to providing a drug free workplace.

　　We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

　　Discover the pride of working for Brink’s.

　　We’re looking for people who go beyond ordinary. We take pride in a job well done, and we work to take high performance to the next level.

　　Brink's is an equal opportunity employer and is fully committed to providing unimpeded access to the application/hiring process for all qualified applicants.

　　If you are in need of reasonable accommodation with regard to access or completion of this or any stage of the Brink’s application/hiring process please contact [email protected] for assistance.

　　See the “Equal Employment Opportunity is the Law” poster at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf