We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

　　Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion (https://www.nbcuniversal.com/diversity-equity-inclusion) initiatives, coupled with our Corporate Social Responsibility (https://www.nbcuniversal.com/csr) work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

　　At Peacock, we know life is complicated but believe entertainment shouldn’t be. We envision a more human streaming experience that embraces the entertainment you love. Backed by 100+ years of NBCUniversal legacy, we know how to entertain. We combine this legacy with an insatiable itch for innovation, embracing the data and technologies that challenge the status quo. Our team is never done obsessing over how best to deliver excellence across television, film, sports, news, and more.  

　　This ambition is a group effort. As challengers at heart, our secret weapon is our talented team of big thinkers, data-driven drivers of growth and innovation. We start by putting people first, embracing empathy and compassion to create a more dynamic, more fulfilling workplace and a better, more enjoyable product. As a company, we embrace the power of transparency and inclusion. We know the best idea can come from anywhere, so we’re committed to creating an organization where we act as one and put ego aside. We are determined to forge the next frontier of streaming through trust, teamwork, and talent.

　　NBCUniversal is hiring an Associate of Content Merchandising & Operations to join a rock-solid team responsible for project managing live streams, replays, playlists and highlights from an array of sporting events across the Peacock service. We are seeking a cool-headed, detail-obsessed operator who is adept at managing the ebb and flow of a massive schedule. The ideal candidate will have demonstrable experience driving engagement with complex marquee events, but must also be able balance that experience with additional curation of content for niche fanbases across dozens of global sports.

　　The Content Merchandising team is tasked with curating the Peacock content offering across all products and audience segments, including merchandising live events and related publishing operations. It is a 24/7 operation responsible for updating content based on performance, programming tactics and events unfolding in real time, working in coordination with the Video Operations, Product, Marketing and Customer Support teams in addition to other stakeholders.

　　The successful candidate for this role will bring hands-on experience managing complex digital publishing projects - including digital streams from live televised sports events – along with an aptitude with a variety of content management systems and a sense of personal responsibility for the accuracy of their work. To excel in this role, you must have the ability to work in a fast paced environment, set and meet deadlines for publishing large volumes of content, own the project management of assets and logistics for multiple events, prioritize based on data and communicate fluently with Video Operations, Product, Marketing and Programming teams.

　　Responsibilities 

　　Manage complex package of user facing imagery for all live events 

　　Assign necessary metadata to all live events 

　　Collaborate with the Creative Metadata team to ideate on image creation and athlete options for SLEs and sports experiences 

　　Monitor rosters and active/inactive changes across all sports to ensure accurate imagery exists in real-time 

　　Assisting in the daily curation of the Sports page within the platform experience, taking on specific sporting curations and serving as back-up for the Content Merchandising Manager (Sports) 

　　Responsible for near 24/7 coverage depending on live events and priorities, ensuring operations and promotions have no issues and functioning as the first line of triage when incidents occur 

　　Monitor production bridges for high profile weekend and evening events, both sporting and entertainment 

　　Evaluate incidents to identify immediate solutions and work with the Impact team to escalate issues to the proper departments if necessary 

　　Research and report on all sports streamed within Peacock, functioning as the subject matter expert to help the team understand details when necessary 

　　Assist in coverage for the Content Merchandising team 

　　Assist in editorial setup for functionality testing request across the platform to help ensure product features and enhancements release successfully 

　　Requirements 

　　Minimum of one year of experience working in title operations or publishing at a large-scale editorial, e-commerce, or video service. 

　　Previous experience working in entertainment or social operations 

　　Previous experience working on live streamed events and live streaming operations preferred 

　　Demonstrable ability to manage an ever-changing content pipeline 7 days a week 

　　Exhibit excellent organization and communication skills, attention to detail and the ability to clearly and concisely articulate workflows and concepts for a variety of audiences 

　　Proactively identify opportunities to adjust processes for efficiencies. Help develop strategies and procedures for continual improvement for editorial operations  

　　Excellent writing and presentation skills 

　　A passion for sports, news, television and movies. 

　　Ability to work holidays, weekends, late nights and whenever sports happen around the world 

　　Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

　　This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (https://www.nbcunicareers.com/benefits) of the Careers website.

　　Salary range: $65,000 - $75,000 

　　NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

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