Levy Sector

　　Salary: $55,000 - $65,000

　　Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

　　About Levy

　　The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

　　Concessions Manager

　　As a Concessions Manager, you will be responsible for leading and motivating our hourly team members to provide a warm welcome and delicious food to our guests. The ideal candidate will be an experienced operations leader who is focused on people and quality standards.

　　Detailed Responsibilities

　　Ensuring all stations are set up and ready for events

　　Supporting the recruitment and training of team members in our standards and procedures

　　Supervising operations during the event and troubleshooting where needed

　　Working with colleagues to continuously improve operational performance

　　Proactively engaging in processes for loss prevention

　　Working primarily in the concessions department, this role will also support the premium department as needed

　　Completing point of sale updates and regular maintenance checks

　　Ensuring the timely implementation and communication of promotions

　　Managing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure

　　Working in partnership with other departments to ensure accurate completion of the requisition process

　　Working with the culinary and purchasing team to ensure regular updates to the concessions theoretical matrix to ensure accurate theoretical margin calculations

　　Managing gratis sheet process to ensure accurate tracking of any comped items

　　Ensuring compliance with all Payment Card Information rules

　　Implementing concessions production sheet to ensure accurate production and minimal wastage

　　Conducting progressive coaching with team members

　　Completion of monthly beverage wastage report

　　Regular equipment maintenance, e.g. beer line cleaning

　　Re-stocking of concessions and bars to maximize event readiness

　　Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed

　　Completion and processing of alcohol incident logs to identify recurring issues or trends

　　Supporting recruitment activities for team members and NFP’s

　　Holding pre-shift meetings to set the tone for events

　　Managing location "Keys to the Future" activities to develop future leaders

　　Support team member orientation training to ensure all hourly team members

　　NPO Group management and communication

　　Overseeing service standards during events to ensure a high level of the guest experience

　　Ensuring accurate end of month inventory completion

　　Managing product transfers and requisition sheets to accurately track products during events

　　Managing and resolving guest complaints

　　Managing team member incidents/accidents and following all required reporting procedures

　　Completing a monthly department safety inspection

　　Monthly safety training conducted for team members

　　Managing team member scheduling in line with demand forecasts

　　Verifying payroll, entering gratuities

　　Subcontractor communications - ensuring all paperwork is completed correctly and submitted, scheduled properly, staffing has completed all required pieces of training, etc.

　　Completing events walks of the building

　　Supporting other properties and departments as demanded by the business

　　Other duties/responsibilities as assigned Job Requirements

　　Up to 50% travel

　　2+ years of experience in a food and beverage operational position

　　Bachelor’s degree in hospitality management is preferred

　　High level of computer literacy

　　Passion for hospitality, food, and retail

　　Excellent interpersonal and stakeholder management skills

　　Curious about Life at Levy? Check it out: Levy Culture (http://www.levyrestaurants.com/our-culture/)

　　Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

　　Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

　　Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

　　*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

　　At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

　　Medical

　　Dental

　　Vision

　　Life Insurance/ AD

　　Disability Insurance

　　Retirement Plan

　　Flexible Time Off Plan

　　Holiday Time Off (varies by site/state)

　　Associate Shopping Program

　　Health and Wellness Programs

　　Discount Marketplace

　　Identity Theft Protection

　　Pet Insurance

　　Commuter Benefits

　　Employee Assistance Program

　　Flexible Spending Accounts (FSAs)

　　Applications are accepted on an ongoing basis