The Compl Bus Control Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

　　Responsibilities:

　　Responsible for processing, researching and adjudicating background screening cases for new hires across businesses

　　Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.

　　Analyzes diverse and high volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.

　　Researches system and process issues, identifying solutions and communicating procedure exceptions to business partners.

　　Tests functional enhancements being implemented by vendors and integrated systems.

　　Updates documentation, and communicating/training new processes and procedures to business partners.

　　Performs higher level responsibilities involving applicant and employee communications such as: fingerprint and criminal history check processing, background adjudication, delivering pre/post adverse actions, verification of drug testing and responding to complex questions on pre-employment.

　　Inputs process steps and status for each process in the Imaging Records Management System (IRM)

　　Closes on pending Pre-employment cases for audit compliance.

　　Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.

　　Reports metrics and status reports to internal clients.

　　Researches system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.

　　Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

　　Qualifications:

　　0-2 years of relevant experience

　　Experience in data analysis and problem solving with acute attention to detail.

　　Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.

　　Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.

　　Education:

　　Bachelor’s/University degree or equivalent experienceResponsabilidades:

　　Asistir en la administración de procedimientos de cumplimiento y sistemas de control para el equipo IBCO de la OGC; el monitoreo, la investigación y la respuesta ante consultas relacionadas con el cumplimiento

　　Garantizar la precisión de la investigación y de las recomendaciones de cumplimiento proporcionadas a los miembros del personal de la OGC y desarrollar información sobre cambios requeridos en procedimientos.

　　Preparar informes escritos y verbales para la gerencia sénior sobre el estado de cumplimiento del marco y ambiente de control interno, problemas, tendencias e inquietudes.

　　Aplica una buena comprensión del modo en que el equipo interactúa con otros para lograr los objetivos del área.

　　Realiza juicios de evaluación según el análisis de información fáctica.

　　Tiene un impacto limitado pero directo en las funciones y objetivos de la OGC, a través de la calidad de las tareas o los servicios proporcionados.

　　Resuelve problemas al identificar y selecciona soluciones a través de la aplicación de experiencia técnica adquirida, y se guía por precedentes.

　　Evaluar adecuadamente el riesgo cuando se toman decisiones operativas, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia

　　Calificaciones:

　　Conocimiento en MCA y plataforma Citi Risk & Controls, ejecución de monitoreos

　　Debe poder intercambiar información de manera concisa y lógica, y ser sensible a la diversidad de la audiencia.

　　Educación:

　　Licenciatura/título universitario o experiencia equivalente.

　　Habilidades de autogestión (comprobable con ejemplos).

　　Habilidades de comunicación efectiva.

　　Experiencia (deseable) para identificar aplicabilidad de políticas y procedimientos internos.

　　Deseable: habilidades para desarrollar presentaciones ejecutivas y análisis de datos

　　Inglés demostrable para conversar y atender requerimientos globales

　　Job Family Group:

　　Compliance and Control

　　Job Family:

　　Business Control

　　Time Type:

　　Full time

　　Citi is an equal opportunity and affirmative action employer.

　　Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

　　Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

　　View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

　　View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

　　View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

　　Citi is an equal opportunity and affirmative action employer.

　　Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.