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Community Outreach Manager
Community Outreach Manager-March 2024
Spokane
Mar 28, 2026
About Community Outreach Manager

  DescriptionUnder the direction of the Director of Programs, the Community Outreach Manager is responsible for implementing the chapter's volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter's health systems initiatives. Based in Spokane, Washington this position requires frequent travel throughout Ferry, Pend Oreille, Spokane, Stevens and Whitman Counties.This is a grant funded position.ResponsibilitiesEssential functions and responsibilities include, but are not limited to:Community ProgramsIncrease reach of Alzheimer's Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapterBuild and expand the number of Alzheimer's Association Community Educators, Alzheimer's Association Community Representatives, Support Group Facilitators and other Community VolunteersPlan, organize, and present in-person and virtual community education programs in accordance with our Aging & Long-Term Care of Eastern Washington Service AgreementEnsure the delivery of education programs for diverse communitiesAnalyze service data to identify gaps in delivery and opportunities to strengthen volunteer engagementOversee and implement all Early Stage programs, to include the Staying Connected program, Early Stage Support groups, Memory Cafes and Early Stage Forums, in the 5-county service area Engage, train and manage relationships with community volunteers to expand the Alzheimer's Association's visibility and programmatic reach within assigned areaConduct annual performance evaluations of volunteersRepresent the chapter as needed at community events and networking groupsEngage volunteers for involvement in other program and education needs, including Health Fair and Community OutreachLead and conduct Community Forums in order to develop an informed and community-focused plan for service deliveryCommunity PartnershipsDevelop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association and the Building Dementia Capabilities Program Build referral partnerships with social service agencies, service providers and congregations to identify prospective volunteersAnalyze service data to identify gaps in delivery and create opportunities for increased volunteer engagementQualificationsBachelor's degree in Education, Human Services, Public Health, Communications, Marketing, Volunteer Management, Non-Profit Management or other applicable education and or experience.2 years of experience in managing volunteers2 years of experience managing program implementation1-2 years of experience in community outreach, community mobilization or organizational capacity building projects/initiativesKnowledge, Skills and AbilitiesDemonstrated success managing volunteer-led community education programs, and support groupsExperience in recruitment, training, engagement, supervision and evaluation of volunteers Demonstrated success working on a team to identify, create and launch strategic partnerships Demonstrated success working with diverse populations, volunteers, staff, and external contacts to build and maintain successful teamsAbility to anticipate, identify, organize and/or analyze growth opportunities and make programmatic recommendations to Chapter leadershipAbility to coach and develop volunteer talentStrong communication skills via phone, in person, print, and electronicallyDemonstrated organizational, analytical, and critical thinking skills including ability to adapt processes and projects as Chapter and constituent needs evolveStrong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or abil

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