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　　Position Summary

　　Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through outreach and education. By providing these services, CHW’s help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position will work under the direction of a designated professional.

　　Required Qualifications

　　Conduct home visits within Region 5 IL (Kendall County) with Aetna members with chronic conditions to reinforce following the care plan, adjusting tasks to fit with the member’s culture, language, and religion, improve access to care, identify health care needs, and reduce unnecessary hospitalizations.

　　Educate healthcare professionals and providers on opportunities for improving and understanding the social determinants of health that may be impacting member’s health and treatment plan through various communication channels.

　　Build and maintain positive working relationships with the Aetna members, providers, nurse case managers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Work to reduce cultural and socio-economic barriers between clients and institutions.

　　Assist with care plan implementation and Aetna member education during in-home visits, help develop care management strategies, and work with team members to provide linkages for the various health and social needs of members.

　　Assist members to identify socio-economic issues that affect their overall health and develop health/social management plans and goals.

　　Identify gaps and opportunities to strengthen systems of care within the member’s community and assists members in utilizing community services, including scheduling appointments with social services agencies, (including transportation vendors), and assisting with completion of applications for eligible programs.

　　Assist with patient medication adherence by: instructing the member on current medication list, reviewing medications with member and assist in obtaining refills.

　　Teach disease self-management (i.e. nutrition, symptom tracking and reporting).

　　Accompany members to appointments as needed.

　　Enter and maintain member records in electronic health record system, compile reports and complete other program documentation in a timely manner (e.g. progress notes, letters), and other administrative responsibilities as needed.

　　Travel extensively to client homes, community locations, various agencies, and other outreach destinations.

　　Candidate must reside in Region 5: Kendall County

　　Travel: 70%

　　Schedule- 8-4:30pm CSTPreferred Qualifications

　　-Bilingual/target population required.

　　-1-2 years’ experience providing clinical services; experience in community/outpatient setting preferred. Community Health Worker Certification or equivalent training and experience preferred.

　　-3-5 years relevant experience.

　　-Experience in serving the Medicaid Populations in urban or rural environments with familiarity of local formal and informal resource networks preferred.

　　-Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPPA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions.

　　-Meet all requirements set forth by local state i.e. first aid, CPR, TB screen, etc.

　　Experience using a computer including the use of Excel and Electronic Health Records.

　　Education

　　High School Diploma or G.E.D.

　　Preferred: Completed and approved CHW/Promotora certification program.

　　Pay Range

　　The typical pay range for this role is:

　　$18.50 - $37.02

　　This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

　　CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

　　You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

　　CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.