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Communications Sr. Associate
Communications Sr. Associate-March 2024
Wilmington
Mar 28, 2026
About Communications Sr. Associate

  Chase is on a multi-year journey to transform the way it works and to accelerate the delivery of innovation and change; our Technology and Product & Experience organizations are at the heart of this work.

  As the Communications Sr. Associate you will join a respected and high-performing group treated as trusted counselors on Communications strategy, your focus will be on Technology, but will be expected to share in the support for Product & Experience as needed since both organizations work hand-in-hand to deliver our goals. In addition you will develop and deliver communications strategies that reach across Consumer and Community Banking's Technology and Product & Experience organizations and line of business employees. You'll help to inspire and motivate our teams while on the journey.

  Job Responsibilities:

  Supporting multiple senior executives with communications needs, including executive messages, site visits, presentations and town halls, in order to connect with their teams and advance business goals.

  Creating and executing strategic communications plans, including measurement of success.

  Developing and managing communications tactics and channels as needed to support the strategy.

  Seeking out and writing interesting and compelling stories with a human connection.

  Partnering with internal/external partners to lead innovation, new ideas and better ways of communicating.

  Staying current with and providing guidance on emerging communication methods, patterns, techniques and technologies/tools.

  Being a great teammate.

  Identifying areas of efficiency and ways to execute these responsibilities more simply and effectively.

  Required qualifications, capabilities, and skills:

  3 plus years of internal, corporate and/or executive communications experience, including extensive hands-on writing, editing, project management and presentation building, in technology or financial services; BA/BS in Communications, Marketing, Journalism, Public Relations or related degree

  Experience in digital journalism, social media, digital content is desirable

  Demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies; experience working with C-suite executives

  Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines

  A creative, innovative and strategic thinker with the ability to inspire confidence from, and to collaborate closely with, teams, internal stakeholders and senior leaders

  Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company

  High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and takes accountability and accepts responsibility

  Strong ability to take complex concepts and deliver them into simple/digestible communications

  Experience with Intranet design, content development, and collaboration and measurement tools

  Knowledge of Agile methodology is a plus

  Travel is expected 10% of the time

  Finalists for this role will be required to complete a written test to verify writing, editing and proofreading skills.

  Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

  We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

  We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

  JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

  Base Pay/Salary

  New York,NY $85,500.00 - $130,000.00 / year

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